AM53 Smart Solutions

AI Engineer

• Build and evolve the core architecture of the AI agent platform, ensuring standardization, governance, and high reusability
• Build and integrate robust mechanisms for tracking, metrics, evaluation, logging, observability, and auditing
• Evaluate AI agent initiatives by understanding their needs, behavioral patterns, interactions, and orchestration requirements
• Contribute to bringing critical components in-house, ensuring control, security, and consistency across the ecosystem
• Collaborate with other AI initiatives, ensuring technical alignment and the sharing of lessons learned
• Develop foundational MVPs, such as standardized documentation, agent templates, monitoring tools, and observability protocols

Senior Artificial Intelligence Engineer – Agents

Data Scientist

• Develop models to optimize banking or acquiring processes.
• Analyze large volumes of transactional data to identify patterns, trends, and opportunities to improve processes.
• Implement customer segmentation and behavioral prediction algorithms to increase the efficiency and personalization of the services offered.
• Work closely with engineering, product, and business teams to define and implement data solutions that meet the needs of customers and the company.
• Present complex insights clearly and effectively to non-technical stakeholders, supporting strategic decision-making.
• Mentor and provide technical guidance to less senior members of the data science team.

Senior Data Scientist

Project Manager

• Manage SAP RISE projects as a Project Manager
• Lead the execution and coordination of SAP RISE projects

DevOps Engineer

• Provide L1/L2 production support for critical platforms and services
• Support and maintain existing DevOps pipelines and cloud infrastructure
• Manage releases, deployments, hotfixes, and environment changes following ITSM processes
• Perform proactive monitoring and incident management
• Enhance and optimize pipelines and infrastructure configurations based on operational requirements
• Develop automation solutions using scripting
• Participate in Root Cause Analysis (RCA) and operational resilience initiatives
• Collaborate with customers and global engineering teams to ensure service stability and continuous improvement
• Support incident, change, and release management activities

Senior DevOps Engineer – Technology Operations

Cloud Engineer

• Coordinate strategic SAP transformation initiatives with clients, SAP, partners, and technical teams.
• Serve as the primary client point of contact throughout the project lifecycle.
• Plan and lead project governance.
• Manage executive communication, risks, dependencies, and escalations.
• Track project schedules and ensure delivery of key project milestones.
• Lead RISE with SAP, Cloud Onboarding, Cloud Migrations, Upgrades, Go-Lives, Mock Runs, and Cutovers in a global environment.
• Lead the interface between the client, SAP, and partners.
• Manage Cloud deliverables, Go-Lives, Cutovers, clients, and stakeholders.
• Provide executive oversight of projects.

SAP Project Lead – RISE with SAP, Cloud Migrations

• Lead end-to-end ERP integration projects from planning through Go-Live
• Manage multiple ERP integrations simultaneously
• Coordinate business, functional, technical, and vendor teams
• Monitor project scope, timeline, budget, risks, dependencies, and deliverables
• Drive data migration activities, including extraction, validation, reconciliation, mock loads, and production loads
• Partner with business stakeholders to prepare and validate legacy ERP data
• Escalate risks, blockers, and schedule impacts to leadership
• Ensure successful execution of testing, cutover, deployment, and post-Go-Live activities
• Drive stakeholder alignment across business and IT organizations

Senior Oracle ERP Integration Project Manager

Customer Success Manager

• Analyze and resolve functional and technical issues related to the SAP CRM / SAP CCS modules.
• Work closely with business teams to understand, diagnose, and resolve incidents.
• Conduct impact assessments and propose improvements to increase process stability and efficiency.
• Support testing, validation, and the implementation of fixes.
• Provide support and ensure the continuity of business processes.
• Analyze, investigate, and resolve incidents and requests reported by user departments.