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Automobile Claims Adjuster
AMA - Alberta Motor Association. Provide excellent customer service to members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and negotiating Automobile insurance claims while providing excellent customer service. Possesses strong communication, organization, and time management skills to effectively handle multiple claims in a fast-paced environment.
Highest-signal resume keywords
Automobile Insurance Claims InvestigationNegotiation SkillsCIP DesignationClear Communication SkillsCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Adjusting ExperienceClaims SettlementClaims Process UnderstandingTime ManagementOrganization Skills
Soft Skills
EmpathySound JudgmentProfessionalismTelephone Etiquette
Certifications & Qualifications
CIP Designation
Industry Keywords
Automobile InsuranceClaims ManagementInsurance IndustryCustomer Service
About the role
Key responsibilities & impact- Provide excellent customer service to members
- Clearly communicate the claims process and ensure members understand how claims will be handled
- Investigate and negotiate Automobile insurance claims
- Settle Automobile insurance claims
- Report to the Claims Supervisor
- Work collaboratively with the claims team and share knowledge and expertise
Requirements
What you’ll need- Grade 12 diploma or equivalent
- Prior insurance adjusting experience, or insurance-related experience is required
- Clear communication skills
- Excellent telephone etiquette and professionalism
- CIP designation (or working towards) considered an asset
- Ability to work in a fast-paced environment
- Ability to handle multiple claims and prioritize competing tasks
- Organization and time management skills
- Investigation and negotiation skills
- Fair, empathetic approach and sound judgment
Benefits
Comp & perks- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle