Collections Analyst

Amadeus

. Manage a portfolio of customer accounts across the APAC region .

Posted 10/8/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and collections across the APAC region, utilizing SAP for payment processing and reconciliation while fostering collaboration with internal teams to enhance collection performance.

Highest-signal resume keywords

Collections ManagementAccounts ReceivableSAP HANAStakeholder ManagementProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CollectionsAccounts ReceivableOrder-to-CashPayment ReconciliationInvoice Management

Soft Skills

Strong CommunicationNegotiation SkillsAnalytical MindsetPositive AttitudeCollaboration

Tools & Technologies

SAP HANASalesforceERP Systems

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage a portfolio of customer accounts across the APAC region
Conduct collection activities through phone and email communication
Reconcile customer accounts and resolve payment discrepancies
Research and follow up on outstanding invoices and unallocated cash
Apply customer payments accurately within SAP
Provide customers with invoice copies, statements, and payment-related information
Partner with internal teams to resolve issues and improve collection performance
Contribute to process improvement initiatives and support team goals

Requirements

What you’ll need

Experience in Collections, Accounts Receivable, Order-to-Cash, or a similar Finance role
Experience using SAP HANA, Salesforce, or other ERP systems
Strong communication and stakeholder management skills
Ability to negotiate professionally and handle customer conversations effectively
Analytical mindset with strong problem-solving skills
Positive attitude, ownership mindset, and willingness to collaborate across teams

Benefits

Comp & perks

Attractive compensation packages, including salary, bonus, caregiving and health benefits
Learning opportunities, including on-the-job training and formal activities
Caring environment supporting professional growth and personal well-being
Flexible working model
Diverse, equitable, and inclusive community
Future career growth opportunities within Finance and the wider organization