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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the implementation lifecycle of Amadeus Ticketing and Payment products, focusing on customer collaboration, data quality monitoring, and process improvement. Leverages product knowledge and digital tools to enhance customer value and operational efficiency.
Highest-signal resume keywords
Product ImplementationConfiguration ManagementData Quality MonitoringCustomer Relationship ManagementContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ImplementationConfiguration ManagementFunctional TestingData AnalysisAutomationAnalyticsProcess ImprovementIssue ResolutionCustomer Lifecycle UnderstandingOperational Best Practices
Soft Skills
CollaborationCommunicationMentoringKnowledge SharingProblem Solving
Tools & Technologies
Digital ToolsAutomation ToolsAnalytics Tools
Industry Keywords
Travel DistributionTicketingPayment EnvironmentsInformation TechnologyComputer ScienceEngineeringBusinessTravel and Tourism
About the role
Key responsibilities & impact- Support customer implementations of Amadeus Ticketing and Payment products
- Manage the implementation lifecycle from requirements clarification and readiness assessment through configuration, validation, go-live, and post-implementation support
- Collaborate with customers, internal teams, and stakeholders to deliver reliable and secure solutions
- Monitor data quality and identify potential issues early
- Support improvement initiatives and identify opportunities for automation and responsible AI use
- Apply product and process knowledge to customer implementations
- Use digital tools, automation, and analytics to improve quality and reduce manual work
- Maintain and validate customer and provider data
- Address and resolve data-related issues
- Facilitate knowledge-sharing and training sessions
- Help customers maximize product value through insights, recommendations, and workshops
- Participate in continuous improvement projects and scalable process design
- Provide specialized guidance, coordinate enhancement projects, and mentor others
- Build trusted relationships with customers and internal partners
Requirements
What you’ll need- Experience in product implementation, configuration, functional testing, or support
- Familiarity with travel distribution, ticketing, or payment environments is a plus
- Ability to analyze complex configurations and resolve issues effectively
- Understanding of customer lifecycles, service levels, and operational best practices
- Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Engineering, Business, or Travel and Tourism
- Valid and unrestricted work rights in Thailand
- Valid work permit
Benefits
Comp & perks- Attractive remuneration packages, including salary, bonus, equity, and benefits
- On-the-job training
- Formal learning activities
- Supportive work environment
- Flexible working model
- Diverse and inclusive community
- Accessible recruitment process