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About the role
Key responsibilities & impact- Lead complex customer-facing solution engagements within Airline IT sales opportunities
- Act as the primary functional and technical point of contact for customers
- Drive solution design, presales activities, scope definition, and stakeholder alignment from opportunity qualification through contract signature and handover
- Coordinate Amadeus subject matter experts and customer stakeholders
- Lead solution-related activities for IT bid projects and complex customer requirements
- Coordinate end-to-end solution designs across multiple functional areas
- Ensure effective transition and handover of signed projects to implementation and delivery teams
- Coordinate responses to RFPs, RFIs, and unsolicited customer proposals
- Define project timelines, resource requirements, and delivery assumptions
- Produce and review solution-related documentation and proposal content
- Conduct post-engagement reviews and improve presales practices
- Support technical scoping workshops and identify interfaces, integrations, and solution components
- Manage approval processes and secure customer and Amadeus sign-off
- Ensure alignment between proposed solutions and commercial commitments
- Support contract negotiations and review solution-related contractual documentation
- Identify and manage risks, dependencies, and competitive threats
- Capture customer requirements and market needs for product qualification and roadmap evolution
- Provide feedback to Product Management and analyze competitor offerings and market trends
- Contribute to evolution of the Amadeus portfolio
Requirements
What you’ll need- Proven experience leading complex customer-facing presales, solution consulting, or IT transformation engagements
- Strong understanding of enterprise solution design, system integrations, interfaces, and airline technology ecosystems
- Ability to coordinate cross-functional teams and influence stakeholders without direct authority
- Excellent customer engagement, communication, negotiation, and presentation skills
- Strong analytical and problem-solving capabilities
- Ability to balance business and technical requirements
- Experience managing risks, scope definition, solution governance, and commercial alignment during sales cycles
- Strategic mindset to translate customer and market needs into solution and portfolio improvements
Benefits
Comp & perks- Attractive remuneration packages including salary, bonus, equity, and benefits
- Flexible working model
- Opportunities for on-the-job training and formal learning activities
- Supportive work environment nurturing career and personal/family life
- Diverse and inclusive community
- Accessible recruitment process
