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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing account development strategies that drive sustainable growth, with a strong focus on IT solution sales and customer engagement. Proficient in managing sales processes and utilizing Salesforce for accurate customer data management.
Highest-signal resume keywords
IT Solution SalesAccount ManagementSalesforce ProficiencyCommercial LeadershipB2B Solution Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Development StrategiesSales Process ManagementCustomer EngagementSolution AdoptionContract ManagementPre-Sales ActivitiesPerformance Goals AchievementBusiness Review FacilitationMarketing Strategy DevelopmentData Management
Soft Skills
CollaborationClear CommunicationRelationship BuildingProblem SolvingTeam Support
Tools & Technologies
SalesforceAmadeus Technology
Industry Keywords
Enterprise IT SalesB2B SolutionsTravel IndustryCommercial EnvironmentsCustomer Success Plans
About the role
Key responsibilities & impact- Define and deliver account development strategies supporting sustainable regional and global growth
- Develop and implement strategies and plans supporting business goals and a reliable IT sales pipeline
- Set objectives for customer engagement, commercial growth, solution adoption, and marketing
- Create and maintain Account Development Plans aligned with Customer Success Plans
- Build relationships with senior customer stakeholders and assess new business opportunities
- Initiate pre-sales activities, including solution workshops and product demonstrations
- Update contracts accurately and lead acquisition and renewal processes
- Coordinate customer requests with timely follow-up and clear communication
- Promote effective use of Amadeus technology and achievement of performance and service goals
- Partner with Customer Success Managers and pre-Sales teams to retain and grow the IT solution portfolio
- Facilitate business reviews, executive meetings, and joint marketing engagements
- Support global team members, including Account Managers and Customer Success Managers
- Organize account team meetings to track plan progress and align next steps
- Manage sales processes and maintain customer data in Salesforce
- Escalate customer issues, including billing matters, and contribute to product lifecycle discussions
Requirements
What you’ll need- Significant experience in commercial leadership roles, or equivalent capabilities, across IT solution sales, marketing, account management, or project management
- Extensive experience in enterprise IT sales environments and complex B2B solution implementation
- Experience in commercial environments
- Experience in the travel industry is highly regarded
- Ability to collaborate effectively with teams from diverse backgrounds, locations, and perspectives
- Relevant degree in Business Administration, Sales, Marketing, or a related field, or equivalent professional experience
- Experience managing sales processes and maintaining accurate customer data in Salesforce
Benefits
Comp & perks- Attractive remuneration packages, including salary, bonus, equity, and benefits
- On-the-job training
- Formal learning activities
- Supportive work environment nurturing career and personal and family life
- Diverse and inclusive community
- Equal employment opportunity