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AMBOSS

Commercial Support Associate

AMBOSS

. Support tender and procurement processes by coordinating company information, documentation, and internal contributions .

Posted 10/2/2026full-timeBerlin • GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing multiple requests and stakeholders. Proficient in coordinating documentation and vendor onboarding processes, with strong written and verbal communication skills in English and German.

Highest-signal resume keywords
Operations ManagementVendor OnboardingDocumentation ManagementCross-Functional CoordinationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Procurement ProcessesVendor Management SystemsCustomer Vendor RegistrationsProject CoordinationDocumentation Management
Soft Skills
Organizational SkillsAttention to DetailIndependenceFollow-Up Skills
Tools & Technologies
Procurement PortalsVendor Onboarding Tools
Industry Keywords
TendersCustomer QuestionnairesComplianceAISecurity

About the role

Key responsibilities & impact
  • Support tender and procurement processes by coordinating company information, documentation, and internal contributions
  • Complete and maintain customer vendor registrations and onboarding requirements in procurement and vendor-management systems
  • Coordinate documentation and information requests from Sales and prospective or existing customers
  • Maintain commonly requested company documents and keep current, approved versions accessible
  • Track requests, deadlines, dependencies, and outstanding contributions from internal stakeholders
  • Identify and coordinate with subject-matter experts across IT, Legal, Finance, Product, Engineering, Security, and other teams
  • Support customer questionnaires covering company information, technology, privacy, AI, security, and compliance topics
  • Help document and improve internal processes for recurring commercial and customer-assurance requests
  • Coordinate with Sales and cross-functional teams to answer institutional customer requests accurately and on time
  • Support AMBOSS’s mission of bringing its medical learning and clinical decision support tool to hospitals, health systems, and medical schools

Requirements

What you’ll need
  • First professional experience in operations, administration, sales support, customer support, project coordination, or another structured cross-functional role; relevant internship or working-student experience also welcome
  • Strong organizational skills and attention to detail
  • Experience managing multiple requests, stakeholders, and deadlines simultaneously
  • Strong written and verbal communication skills in English (C1) and German (C1)
  • Ability to work independently while knowing when to ask questions or escalate
  • Comfort reaching out to colleagues across departments and following up on outstanding information
  • Nice to have: previous exposure to tenders, procurement portals, vendor onboarding, customer questionnaires, or documentation management
  • Eligibility to work in Germany
  • Based in Berlin or willing to relocate
  • Hybrid work arrangement requiring 2–3 days per week in the Berlin office

Benefits

Comp & perks
  • 30 paid vacation days
  • AMBOSS holiday
  • Personal purpose day
  • Daily healthy breakfast and lunch by in-house chef in Berlin HQ
  • AMBOSS daycare
  • Ability to work remotely from other office spaces in Cologne, Sardinia, and Cape Town
  • Urban Sports Club – M plan
  • Fitbit Versa 3
  • Deutschland Ticket
  • Employee benefits package supporting financial, physical, and mental health, and work-life harmony