Clinical Assistant I

Ambry Genetics

. Provide accurate technical and clinical information to clients and patients .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills to convey complex technical and clinical information clearly while effectively managing workflows and client interactions. Proficient in data management and support for internal teams, with a focus on customer service and attention to detail.

Highest-signal resume keywords

Bachelor's DegreeExcellent Verbal And Written Communication SkillsGoogle Suite ProficiencyOrganized And Time Management SkillsProblem-Solving And Troubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention To DetailMulti-TaskingFlexibilityTeamworkCustomer Service

Industry Keywords

Healthcare IndustryClinical InquiriesTechnical InformationData MiningWorkflowsLab ProcessesReporting Processes

About the role

Key responsibilities & impact

Provide accurate technical and clinical information to clients and patients
Follow up and communicate with clients for order-specific information and documentation while ensuring an outstanding customer experience
Support internal teams by addressing or triaging clinical inquiries and requests appropriately
Monitor and track cases through lab and reporting processes using personal follow-up lists and team audits
Maintain current knowledge of Ambry’s products, policies, protocols, and information technology systems
Support internal teams with additional projects, including data mining, non-standard protocols, and research and development
Act as a liaison between internal and external groups
Organize workflows by tracking cases throughout the lab and reporting process and following up with clients and patients as needed

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
Excellent verbal and written communication skills with ability to convey complex information in a clear and concise manner
Experience with multi-tasking responsibilities while maintaining high level of attention to detail
General computer and Google Suite proficiency
Ability to work both independently and in a team setting
Flexibility regarding job assignment and changes to workflow
Organized, time management and prioritization skills
Problem-solving and troubleshooting skills
Experience working in the healthcare industry preferred, but not required
Customer service experience preferred, but not required
Ability to work 7:30am–4:00pm Pacific Time Zone

Benefits

Comp & perks

Full range of benefits, which may include incentive compensation
Restricted stock units
Medical and other benefits depending on the position