Lab Operations Analyst I

Ambry Genetics

. Manage samples in the laboratory information management system (LIMS) and ensure quick and efficient specimen processing .

Posted 9/15/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in laboratory information management systems (LIMS) and excels in managing specimen processing and tracking laboratory projects. Strong customer service and interpersonal skills are essential for effective communication with pharmaceutical and partner operations departments.

Highest-signal resume keywords

Laboratory Information Management System (LIMS)Specimen ProcessingCustomer Service SkillsAttention to DetailProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsOrganizational SkillsInitiativeAdaptability

Industry Keywords

Biological SciencesPharmaceutical OperationsSample Status MonitoringAudit ParticipationCustomer Satisfaction

About the role

Key responsibilities & impact

Manage samples in the laboratory information management system (LIMS) and ensure quick and efficient specimen processing
Develop understanding of internal lab processes and databases for pharmaceutical and partner operations projects
Communicate with pharma/partner operations departments about specimen status, delays, and expected completion dates
Respond quickly and professionally to inquiries by email, Slack, and in person
Track and manage progress on pharma/partner operations laboratory projects
Participate in monitoring audits of sample status and preventing delays
Monitor high-priority orders to ensure customer satisfaction and retention

Requirements

What you’ll need

4 year college degree in Biological Sciences or similar is preferred
Exceptional customer service skills and strong interpersonal skills
Highly organized and systematic
Superb attention to detail and ability to complete tasks with a high degree of accuracy
Ability to show initiative and work as part of a high-level team while working independently
Proven ability to learn new skills quickly and adapt to new processes smoothly
Availability for the 12pm-8:30pm shift, likely including one weekend day
Ability to work 3 days onsite at the Chicago, IL office

Benefits

Comp & perks

Incentive compensation may be offered
Restricted stock units may be offered
Medical and other benefits depending on the position
Hybrid work arrangement with 3 days onsite at the Chicago office