Application and Integration Support Engineer

American Cancer Society

. Troubleshoot complex enterprise application issues using system logs, error reports, and integration traces .

Posted 9/15/2026full-timeAtlanta • United StatesMid-LevelSenior💰 $73,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting complex enterprise application issues, performing root cause analysis, and optimizing application performance across Windows and Linux environments. Proficient in scripting, automation, and managing integration platforms to enhance operational efficiency.

Highest-signal resume keywords

Windows AdministrationLinux AdministrationPowerShell ScriptingSQL Data QueriesIntegration Platform Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRoot Cause AnalysisApplication Performance OptimizationPatch ManagementAdvanced Command-Line OperationsCI/CD Pipeline ConfigurationAutomated TestingRelease ManagementMobile Application SupportSystem Upgrades

Soft Skills

Analytical Problem-SolvingTechnical CommunicationProject Management

Tools & Technologies

AzureVMwarePower AutomateBoomiRESTSOAP

Certifications & Qualifications

BoomiLinux+MicrosoftAWSITIL

Industry Keywords

Enterprise ApplicationsIntegration SolutionsSDLCDevOps PracticesKnowledge Repositories

Tech Stack

Tools & technologies

AWSAzureLinuxPythonSDLCSOAPSQLVMware

About the role

Key responsibilities & impact

Troubleshoot complex enterprise application issues using system logs, error reports, and integration traces
Perform root cause analysis on performance bottlenecks, application errors, and service disruptions
Document technical resolutions in knowledge repositories
Assist with design, configuration, and rollout of enterprise applications, integration solutions, and system upgrades
Support mobile application rollout activities as needed
Plan and execute release cycles with cross-functional teams
Validate build integrity and perform pre- and post-deployment testing
Monitor and optimize application performance across Windows and Linux environments
Perform patching, security updates, and release validation
Recommend and implement process improvements through scripting, automation, and tool integration
Provide Tier 2/3 escalation support for enterprise applications
Perform advanced incident triage and support problem management and root cause investigations
Develop and maintain runbooks, environment configuration guides, and deployment procedures

Requirements

What you’ll need

Minimum Associate Degree required
3 years in IT support or application/system administration
Relevant IT certifications preferred, e.g., Boomi, Linux+, Microsoft, AWS, ITIL
Administration and optimization of Windows and Linux environments, including server provisioning, patch management, and advanced command-line operations
Experience with Azure and VMware virtualization platforms
PowerShell, Bash, and Python scripting
Power Automate workflows
SQL data queries and database diagnostics
Configuration, deployment, and maintenance of integration platforms and APIs, including Boomi, REST, and SOAP
SDLC and DevOps practices, including version control, CI/CD pipeline configuration, automated testing, and release management
Advanced analytical and problem-solving techniques for complex enterprise and mobile platform issues
Ability to communicate technical concepts to technical and non-technical stakeholders
Ability to manage multiple concurrent projects in fast-paced enterprise environments
Availability to work after hours, weekends, holidays, and on call as needed
Occasional travel of 10–15% may be required
Must be onsite for day 1 of employment for new hire onboarding activities

Benefits

Comp & perks

Generous paid time off policy
Medical benefits
Dental benefits
Retirement benefits
Wellness programs
Professional development programs to enhance staff skills