Senior Meeting Technology Manager

American Cancer Society

. Serve as system administrator for meeting-related SaaS tools and ensure accurate configuration .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $75,000 - $84,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing meeting-related SaaS tools, including user access, data storage, and integrations, while ensuring compliance with industry standards. Proven ability to analyze performance metrics and implement process improvements to enhance attendee experience and operational efficiency.

Highest-signal resume keywords

Event Technology AdministrationCvent CertificationData Mapping and ReportingVendor ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS Tools AdministrationRegistration Website DevelopmentCredit-Card ProcessingAPI TestingQA and UATData Privacy CompliancePayment Gateway ManagementEvent Management SoftwareMobile App DevelopmentData Deduplication

Soft Skills

Interpersonal SkillsCustomer ServiceCommunication SkillsSelf-MotivationProfessional Conduct

Tools & Technologies

CventMicrosoft OfficeIPaaS ToolsSSO/SAMLCRM Integration

Certifications & Qualifications

Bachelor's DegreeCMPCvent Certification

Industry Keywords

Strategic Meetings ManagementEIC Accepted Practices GuidelinesAccessibility StandardsChange ManagementCross-Functional Project Management

About the role

Key responsibilities & impact

Serve as system administrator for meeting-related SaaS tools and ensure accurate configuration
Troubleshoot backend and user-experience issues
Manage training, user access, data storage, and obfuscation processes
Implement the meeting technology roadmap, integrations, and platform strategy
Oversee registration website templates, attendee data workflows, reporting, system configuration, credit-card processing, and meeting communications
Build and maintain meeting-level registration sites and mobile apps
Create intuitive, on-brand registration pages and attendee touchpoints
Advise stakeholders on meeting technology and attendee-experience best practices
Partner with technology vendors to support platform needs, resolve issues, escalate enhancements, evaluate capabilities, and align services with organizational requirements
Research and integrate new meeting technologies
Analyze trends and performance metrics and recommend process improvements
Provide support to internal partners and travelers across communication channels
Lead standardization across business units, mentor others, and partner with IT, Security, and Procurement
Travel may be required at 10%; some evening and weekend work may be required

Requirements

What you’ll need

Bachelor's Degree required
7–10 years in meetings/events technology, registration platforms, or marketing/event operations
CMP preferred
Cvent Certification (Event Management/Administrator strongly preferred)
Driver’s License required
Knowledge and understanding of GBTA’s Strategic Meetings Management components and maturity index
Knowledge and understanding of EIC’s Accepted Practices Guidelines for meeting planning (or similar)
Experience administering event-related SaaS tools, including permissions, SSO/SAML, basic API testing or iPaaS tools, templates, data fields, and integrations
Hands-on experience building registration websites and mobile apps
Knowledge of credit-card processing flows, payment gateways, refund/reconciliation basics, and PCI awareness
QA and UAT experience, including checklists, link testing, cross-browser/device tests, accessibility basics (WCAG), and mobile responsiveness
Exposure to accessibility, translation/localization, and global data privacy requirements
Attendee data and reporting expertise, including data mapping, deduping, payment flows, PCI awareness, and exports to CRM/finance
Basic design sensibilities: brand adherence, content hierarchy, microcopy, and UX
Vendor/technology provider management experience, including troubleshooting, SLAs, roadmaps, and renewals
Track record of process improvement and change management
Professional presence to engage executive-level stakeholders
Experience managing multiple simultaneous cross-functional projects within budgetary and schedule constraints
Strong interpersonal, customer service, and communication skills
Self-motivated and able to work with limited, remote supervision
Demonstrated work ethic, integrity, and professional conduct
Proficient in Microsoft Office
Project management or Agile/Scrum familiarity is a bonus

Benefits

Comp & perks

Generous paid time off policy
Medical benefits
Dental benefits
Retirement benefits
Wellness programs
Professional development programs to enhance staff skills
Fully remote work with flexibility to work from anywhere in the U.S.