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Lifecycle Communication Manager – Contract
American College of Education. Develop, execute, and optimize multi-channel lifecycle marketing campaigns, including email and SMS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and optimizing multi-channel lifecycle marketing campaigns, utilizing CRM and marketing automation platforms to enhance student engagement and retention. Strong analytical skills support data-informed decision-making and effective communication across platforms.
Highest-signal resume keywords
CRM ExpertiseMarketing Automation PlatformsCampaign Effectiveness EvaluationAnalytical Problem-SolvingLifecycle Marketing Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Multi-Channel MarketingEmail MarketingSMS MarketingData AnalysisKPI MonitoringTesting StrategiesConversion Rate OptimizationStudent Retention Strategies
Soft Skills
Exceptional CommunicationOrganization SkillsTime ManagementAttention to DetailCollaborative Work
Tools & Technologies
Microsoft DynamicsClick Dimensions
Industry Keywords
Lifecycle MarketingBrand StandardsStudent SatisfactionProspective Student Nurturing
About the role
Key responsibilities & impact- Develop, execute, and optimize multi-channel lifecycle marketing campaigns, including email and SMS
- Nurture prospective students, drive action, and stabilize conversion rates
- Evaluate and report on campaign effectiveness metrics
- Monitor lifecycle KPIs for applications, enrollments, and starts
- Lead data-informed optimizations to improve lifecycle communications
- Ensure consistent, brand-aligned lifecycle communications across platforms
- Partner with others to ensure brand standards are followed
- Develop testing strategies for personalized communications, targeted offers, and messaging
- Enhance student retention and program participation
- Build and maintain student satisfaction
- Recognize and anticipate student needs
Requirements
What you’ll need- Expertise in CRM and marketing automation platforms, including Microsoft Dynamics and Click Dimensions
- Strong analytical and problem-solving skills
- Exceptional communication, organization, and time management skills
- Strong attention to detail
- Ability to work independently with limited supervision and collaboratively with department personnel
- Ability to work under pressure and meet tight deadlines
- Ability to develop creative and efficient solutions to complex, time-critical problems
- Internet bandwidth of at least 50Mbps download and 5Mbps upload from the remote work location
- Must support and embrace the College’s Impact mission
- Candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama cannot be considered
Benefits
Comp & perks- Remote work
- Month-to-month contract arrangement
- Supportive, inclusive community and culture
- Freedom of expression, diversity of thought, open dialogue, and mutual respect
- Wellness and sense of belonging initiatives
- Reliable internet service required for remote work (purchase, setup, installation, support, and maintenance are the individual’s responsibility)