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Product Manager – Student Acquisition
American College of Education. Define and communicate product vision, strategy, roadmap, and success measures for the Student Acquisition value stream .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and digital strategy, with a strong focus on student acquisition, journey mapping, and data analysis. Proficient in aligning cross-functional teams and stakeholders to drive product vision, strategy, and operational efficiency.
Highest-signal resume keywords
Product ManagementCRM and Lead ManagementData AnalysisStakeholder ManagementProduct Discovery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyJourney MappingKPI DevelopmentBusiness Case DevelopmentData GovernanceDigital ExperienceMarketing AutomationUsability TestingFunnel AnalysisAgile Methodology
Soft Skills
CommunicationNegotiationProblem-SolvingOrganizationAttention to Detail
Tools & Technologies
CRM PlatformsMarketing Automation ToolsAnalytics SoftwareReporting ToolsDigital Experience Platforms
Certifications & Qualifications
Product Management Certification
Industry Keywords
Higher EducationStudent RecruitmentAdmissionsFERPA ComplianceResponsible AI
About the role
Key responsibilities & impact- Define and communicate product vision, strategy, roadmap, and success measures for the Student Acquisition value stream
- Own the end-to-end prospect-to-started-student journey
- Use research, journey mapping, funnel data, and stakeholder feedback to identify friction and improvement opportunities
- Establish and monitor product objectives and KPIs including speed-to-lead, stage conversion, application completion, yield, cycle time, adoption, data quality, and operational efficiency
- Prioritize initiatives based on business value, student impact, risk, cost, effort, dependencies, and strategic alignment
- Translate business problems and desired outcomes into product requirements, acceptance criteria, and decision context
- Partner with Product Owners and technology teams to sequence delivery, manage dependencies, validate releases, and confirm outcomes
- Guide product discovery, experimentation, usability testing, and continuous optimization
- Ensure consistent funnel definitions, lead qualification rules, attribution, consent, and data flow across channels and platforms
- Own the integrated roadmap across CRM, marketing automation, digital experience, inquiry and application, communications, workflow, integration, analytics, and reporting
- Evaluate platforms, vendors, and investment options; develop business cases and recommendations
- Align Marketing, Enrollment, Admissions, Student Services, IT, and executive stakeholders
- Partner with operational leaders on process design, service levels, adoption, training, change management, and peak enrollment readiness
- Ensure compliance with FERPA, privacy, consent, accessibility, security, data governance, responsible AI, and other requirements
- Communicate roadmap progress, product performance, financial impact, risks, dependencies, and decisions to executive and operational audiences
Requirements
What you’ll need- Bachelor's degree in business, technology, marketing, analytics, or a related field, or equivalent experience
- Five or more years of experience in product management, digital product strategy, business technology, CRM, enrollment technology, or a related discipline
- Experience owning product strategy and roadmaps across multiple platforms, business functions, and stakeholder groups
- Experience with product discovery, customer research, journey mapping, experimentation, and data analysis
- Strong working knowledge of CRM and lead management, marketing automation, digital experience, workflow, integration, analytics, and reporting capabilities
- Ability to define product metrics, interpret funnel and operational data, build business cases, and evaluate value, cost, risk, and trade-offs
- Experience partnering with Product Owners and Agile delivery teams
- Executive-level communication, facilitation, negotiation, and stakeholder management skills
- Experience with vendor evaluation, contract or service performance, implementation partners, and third-party platform dependencies
- Knowledge of privacy, accessibility, security, data governance, and responsible AI considerations
- Product management certification preferred but not required
- Experience in higher education, student recruitment, enrollment, admissions, or a regulated consumer journey strongly preferred
- Must support and embrace the College’s Impact mission
- Exceptional communication, organization, time management, analytical, problem-solving, and attention-to-detail skills
- Minimum 50 Mbps download and 5 Mbps upload internet bandwidth for remote work
Benefits
Comp & perks- Annual bonus eligibility for all full-time employees
- Medical, dental, & vision insurance
- HSA and FSA options
- Paid parental leave
- Paid volunteer time
- Tuition reimbursement & reduction programs
- Generous PTO
- 401k and employer match
- Full-service wellness and EAP program
- Employee recognition and awards programs
- Employer-paid life & AD&D insurance
- Short-term disability
- Employer-paid long-term disability
- Virtual-first work environment
- Inclusive, family-like work environment