Ecommerce Operations Manager

American Exchange Group

. Manage the day-to-day operations of the Jonathan Adler Shopify ecommerce site .

Posted 10/6/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in managing ecommerce operations, particularly with Shopify, while ensuring accurate product information and optimizing site performance. Proficient in data analysis and cross-functional collaboration to drive ecommerce initiatives.

Highest-signal resume keywords

Shopify ExperienceEcommerce Operations ManagementData Analysis with ExcelProduct Catalog ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ecommerce OperationsShopify PlusHTMLCSSJavaScriptData AnalysisProduct Data ManagementTroubleshootingSite Functionality MonitoringInventory Management

Soft Skills

Problem-SolvingOrganizational SkillsAttention to DetailCommunication SkillsIndependence

Tools & Technologies

Shopify AppsEcommerce PlatformsERP SystemsOMS SystemsPIM SystemsProduct Feed Systems

Industry Keywords

EcommerceDigital OperationsProduct LaunchesSite MerchandisingCustomer Experience

Tech Stack

Tools & technologies

ERPJavaScript

About the role

Key responsibilities & impact

Manage the day-to-day operations of the Jonathan Adler Shopify ecommerce site
Oversee product setup, catalog, collections, pricing, inventory visibility, and site content
Monitor site functionality and troubleshoot technical, product, and customer experience issues
Manage Shopify apps, integrations, product feeds, and third-party ecommerce platforms
Partner with developers and external vendors on site enhancements, integrations, and troubleshooting
Coordinate new product launches, promotions, seasonal updates, and site changes
Ensure product information, imagery, pricing, and content are accurate and up to date
Support site search, navigation, filters, taxonomy, and overall site merchandising
Manage and maintain ecommerce processes and workflows
Create and maintain Excel reports and analyze sales, traffic, conversion, AOV, product performance, and other ecommerce metrics
Partner with Marketing, Merchandising, Product, Creative, Customer Service, and Operations teams to support ecommerce initiatives
Identify opportunities to improve site performance, processes, and overall ecommerce operations
Report to the Director Ecommerce & Marketing, Jonathan Adler

Requirements

What you’ll need

4–7+ years of experience in ecommerce, ecommerce operations, digital operations, or a related role
Strong hands-on Shopify experience; Shopify Plus is a plus
Basic HTML/CSS or JavaScript knowledge
Comfortable managing ecommerce systems, applications, integrations, and technology vendors
Basic development/technical skills and ability to troubleshoot and communicate effectively with developers
Strong Excel skills and comfort working with data
Experience managing large product catalogs and product data
Strong problem-solving and organizational skills with excellent attention to detail
Ability to work independently, manage multiple priorities, and operate in a fast-paced environment
Strong communication and cross-functional collaboration skills
Experience with ERP, OMS, PIM, or product feed systems (nice to have)
Experience with Amazon or other marketplaces (nice to have)

Benefits

Comp & perks

Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
401(k) Retirement Savings Plan with company match
Generous Paid Time Off (PTO) and paid holidays
Flexible Fridays with shortened hours during both Summer and Winter seasons
Tax-free commuter benefits
Exclusive employee merchandise discounts