Sales Operations Assistant

. Assist with the sales order entry process, ensuring orders are entered accurately and in a timely manner .

Posted 9/25/2026full-timeNew York City • New York • United StatesJunior💰 $67,000 - $70,000 per yearWebsite

Tools & technologies

ERP

Key responsibilities & impact

Assist with the sales order entry process, ensuring orders are entered accurately and in a timely manner
Review customer orders for accuracy, including quantities, pricing, ship dates, and other order requirements
Track orders throughout the fulfillment process and follow up on outstanding issues
Partner with Warehouse and Logistics teams to ensure orders move through picking, packing, and shipping efficiently
Monitor ship windows and communicate potential delays or issues to appropriate internal teams
Assist with inventory tracking and reporting, including identifying inventory availability and potential shortages
Maintain and update sales and inventory reports for internal teams
Pull and organize sales reports and assist with analyzing sales data and trends
Use Excel to maintain spreadsheets, update reporting, and organize sales and inventory information
Assist the Sales team with customer inquiries, order updates, inventory questions, and other sales operations needs
Help ensure information is accurate and up to date across internal systems
Work cross-functionally with Sales, Warehouse, Inventory, Logistics, and other internal teams to resolve order and fulfillment issues
Assist with identifying opportunities to improve processes and make the sales order workflow more efficient
Support the Sales Operations team with additional administrative and operational projects as needed

What you’ll need

1–3 years of experience in sales operations, sales support, order management, customer service, or a related role
Footwear, apparel, accessories, or consumer products experience strongly preferred
Strong Microsoft Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and basic reporting
Experience with A2000, Infor M3 or another ERP system is strongly preferred
Strong attention to detail and accuracy
Excellent organizational and follow-up skills
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Comfortable working with numbers, reports, and large amounts of data
Team-oriented with the ability to work effectively across multiple departments
A proactive, hands-on approach to problem solving

Comp & perks

Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
401(k) Retirement Savings Plan with company match
Generous Paid Time Off (PTO) and paid holidays
Half Day Fridays with shortened hours during both Summer and Winter seasons
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Tax-free commuter benefits
Exclusive employee merchandise discounts