Director, Enterprise Data Governance

American Express Global Business Travel

. Develop and execute a comprehensive data governance roadmap with operating rhythms, measurable outcomes, and accountability mechanisms .

Posted 10/27/2026full-timeChicago • Illinois • United StatesLead💰 $130,200 - $241,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in developing and executing data governance frameworks, including establishing governance bodies, policies, and standards. Proven ability to lead teams and influence cross-functional stakeholders in complex, multi-system environments.

Highest-signal resume keywords

Data Governance LeadershipEnterprise Data Governance ProgramsGovernance Platforms (Alation, Collibra)Data Quality and Observability Tools (Ataccama)Professional Credentials (CDMP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data GovernanceData ManagementPolicy AuthoringControl DesignEvidence ManagementRemediation TrackingData Steward AccountabilityOntology GovernanceData Contract StandardsGovernance Standards for AI

Soft Skills

Influencing LeadersCommunication SkillsCollaborationStrategic RecommendationsAccountability

Tools & Technologies

AlationCollibraAtaccamaSnowflake

Certifications & Qualifications

CDMP

Industry Keywords

Travel Data DomainsData-Intensive IndustriesMulti-Brand EnvironmentsMulti-Platform EcosystemsInternal Audit

Tech Stack

Tools & technologies

Snowflake

About the role

Key responsibilities & impact

Develop and execute a comprehensive data governance roadmap with operating rhythms, measurable outcomes, and accountability mechanisms
Build the enterprise data domain model and establish governance bodies and forums
Define and scale data owner and data steward roles with explicit accountability and decision rights
Provide leadership with recommendations on strategic tradeoffs and resource allocation
Create and maintain the Data Governance Management Policy and supporting standards
Lead data governance audit preparation, including control design, evidence management, remediation tracking, and collaboration with Internal Audit and external auditors
Establish definitions, taxonomies, and governance standards for booking, ticketing, servicing, invoicing, and supplier data
Define data contract standards with producers to protect downstream consumers, analytics, and AI use cases
Provide governance leadership across multi-brand and multi-platform ecosystems, including acquisition and integration data
Lead governance standards for generative and agentic AI, including ownership, lineage, metadata, and traceability requirements
Lead a team of data governance leads and partner with Data Quality Enablement, AI & Platforms, Privacy, Risk & Compliance, Information Security, Legal, Technology, and domain leaders
Report to the Senior Director, Data Governance, Quality & Trust

Requirements

What you’ll need

10+ years of experience in data governance, data management, or related disciplines
5+ years leading teams or programs at manager or director level
Bachelor's degree in Business Administration, Information Systems, Data Management, or related field, or equivalent professional experience
Professional credentials such as CDMP are a plus
Experience standing up and scaling enterprise data governance programs
Experience with operating models, governance bodies, policies, standards, and owner/steward accountability in complex, multi-system environments
Experience authoring and operationalizing policies and standards that withstand internal and external audit scrutiny
Hands-on experience governing ontology-governed content layers for enterprise AI
Technical proficiency with governance platforms such as Alation and Collibra
Familiarity with data quality and observability tools such as Ataccama
Knowledge of lineage, glossary, and stewardship workflows
Ability to align and influence leaders across Technology, Legal, Privacy, Risk & Compliance, Information Security, and business units without direct authority
Ability to communicate governance strategy, risks, and recommendations to senior leaders and auditors
Experience governing data across merged, acquired, or multi-brand, multi-platform environments
Experience in travel, transportation, or data-intensive industries
Familiarity with travel data domains, Snowflake, data contracts, and metrics governance strongly preferred

Benefits

Comp & perks

Discretionary annual bonus based on company and individual performance
Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Travel perks and deals on flights, hotels, cruises, and car rentals
Access to over 20,000 learning-platform courses
Leadership courses
New job openings available to internal candidates first
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