Global Servicing – Travel Consultant

American Express Global Business Travel

. Advise and arrange travel for corporate business customers in the US, Canadian, UK, and Australian markets .

Posted 9/17/2026full-timeRemote • United States, CanadaJuniorMid-Level💰 $39,200 - $72,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in corporate travel management, including proficiency in Sabre and a strong understanding of fares, ticketing, and customer service in a travel environment. Capable of analyzing travel options and ensuring compliance with policies while providing exceptional support to business travelers.

Highest-signal resume keywords

Corporate Travel ExperienceNative GDS Expertise in SabreFares and Ticketing KnowledgeExcellent Customer Service SkillsStrong Time Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Corporate Travel ManagementFares and Ticketing KnowledgeTravel Policy ComplianceDestination/Geographical KnowledgeTravel Option Analysis

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationOrganizational SkillsAdaptabilityTeam Collaboration

Tools & Technologies

Sabre Global Distribution System

Industry Keywords

Domestic and International TravelCustomer Service in TravelTravel Security ProtocolsInternational Travel NotificationsTravel Accommodations

About the role

Key responsibilities & impact

Advise and arrange travel for corporate business customers in the US, Canadian, UK, and Australian markets
Analyze and research travel options and proactively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel of varying complexity, including air, road, rail, and accommodations
Use Sabre as the Global Distribution System
Ensure compliance with customer travel policies, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Prevent fraudulent callers from booking trips after hours by following security protocols
Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels

Requirements

What you’ll need

A minimum of 2 years’ corporate travel experience
A minimum of 2 years’ Native GDS Expertise in Sabre
Excellent verbal and written communication skills
Excellent customer service skills in a travel environment
Strong time management and organizational skills, including multitasking and prioritizing workload
Fares and ticketing knowledge, including RTW and complex fares
Knowledge of products including car service, hotels, and rail
Domestic and international destination/geographical knowledge
Up-to-date knowledge of international travel notifications and guidelines according to government/client rulings
Demonstrated understanding of the relevant customer base
Ability to adapt communication style to the audience and communicate confidently and accurately
Ability to lead the traveler or travel booker to desired outcomes
Ability to adapt to change
Ability to work across teams and departments
Flexibility to work shifts between 6:00 a.m. and 11:30 p.m. EST, Monday through Sunday

Benefits

Comp & perks

Flexible benefits tailored to each country
Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support the employee and immediate family
Travel perks and weekly deals from major travel providers on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on the learning platform
Leadership courses
New job openings available to internal candidates first
Global Inclusion Groups
Reasonable accommodation for qualified individuals with disabilities