Growth Support Specialist – Enterprise, GMN

American Express Global Business Travel

. Clean and maintain contact and account data in Salesforce and prospecting tools .

Posted 11/10/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $60,200 - $111,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing data in Salesforce and prospecting tools. Proficient in creating and maintaining presentations and reports to support sales initiatives and team collaboration.

Highest-signal resume keywords

Salesforce ExperienceExcel SkillsGoogle Sheets SkillsPresentation DevelopmentData Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryRecord UpdatingProspect List ValidationOutreach Sequence BuildingReport Generation

Soft Skills

Detail-OrientedOrganizedCoachableFlexibleHardworking

Tools & Technologies

SalesforceGoogle SheetsExcelPowerPointGoogle Slides

Industry Keywords

Sales EngagementAccount ManagementCustomer ServiceSDR OnboardingFast-Paced Environment

About the role

Key responsibilities & impact

Clean and maintain contact and account data in Salesforce and prospecting tools
Enter and update records, lists, and activity details
Review and validate prospect lists before distribution to SDRs
Build and update outreach sequences in the sales engagement platform
Research priority accounts and contacts and prepare buying-group maps and account briefs
Pull weekly activity, meeting, and pipeline reports
Build, format, and maintain presentations, one-pagers, playbooks, call guides, and shared team resources
Organize tools, rosters, trackers, and spreadsheets
Schedule meetings, trainings, and team events
Manage SDR onboarding with accounts and tools
Support call blitzes, contests, recognition programs, and cold calls when needed
Take on ad-hoc projects and support the Enterprise and Strategic Growth team

Requirements

What you’ll need

Bachelor's degree, graduating within the next six months, or equivalent experience
Strong Excel or Google Sheets skills
Comfortable with PowerPoint or Google Slides
Exposure to Salesforce or another CRM
Internship or part-time experience in sales, recruiting, customer service, or another fast-paced role
Extremely organized, hungry and hardworking, coachable, trusted, detail-oriented, and flexible
Ability to handle confidential information with discretion

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources for employees and immediate family
Travel deals on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on the learning platform
Leadership courses
New job openings available to internal candidates first
Global INclusion Groups
Reasonable accommodation for qualified individuals with disabilities