Leadership Development – Engagement Lead

American Express Global Business Travel

. Set the strategic direction for leadership development and identify capability gaps across the business .

Posted 10/19/2026full-timeManchester • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leadership development and colleague engagement strategies, with a strong focus on designing and delivering impactful surveys and programs. Proven ability to analyze data and provide actionable insights to enhance organizational performance and leadership capabilities.

Highest-signal resume keywords

Leadership DevelopmentColleague Engagement SurveysProgram ManagementStrategic ThinkingConsulting Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Survey DesignData AnalysisProgram DevelopmentProject ManagementReporting

Soft Skills

Communication SkillsRelationship BuildingOrganizational SkillsInfluencing SkillsCollaboration

Tools & Technologies

Survey PlatformsDashboards

Industry Keywords

Talent DevelopmentCross-Border OrganizationStakeholder EngagementLeadership CapabilityEngagement Strategy

About the role

Key responsibilities & impact

Set the strategic direction for leadership development and identify capability gaps across the business
Support top talent development programs and existing leadership and colleague programs
Bring best practices and fresh ideas to leadership solutions
Build program proposals and present them to senior stakeholders
Own the colleague engagement strategy end to end, including the bi-annual survey and onboarding and exit surveys
Lead survey design, delivery, and governance around the world with HR, technology, and external providers
Turn survey results into actionable insights for leaders and HR teams and improve methodology
Link engagement results to leadership performance and identify where leadership investment will have the greatest impact
Support colleague and talent development work as priorities shift, including facilitating sessions and supporting programs

Requirements

What you’ll need

Experience in leadership development, engagement, or talent roles within a large, cross-border organization
Hands-on experience designing, delivering, and acting on colleague engagement surveys
Program and project management experience, with the ability to run multiple large initiatives at once
Strategic thinking on leadership capability and organizational engagement
Consulting and influencing skills, especially with senior stakeholders
Technical and data know-how, including survey platforms, dashboards, and reporting
Strong communication and presentation skills
A talent for building relationships and networks
A highly organized, detail-oriented approach
Comfort working without direct reports in a flexible, collaborative environment

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources for employees and immediate family
Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on the learning platform
Leadership courses
New job openings available to internal candidates first
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