FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Manager – Global Client Group, Account Management
American Express Global Business Travel. Execute the client servicing strategy for clients .
Posted 10/15/2026full-timeToronto • United StatesMid-LevelSenior💰 $88,200 - $163,800 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive client-facing experience and a data-driven approach to managing travel programs, with strong negotiation and project management skills. Proven ability to influence decision-makers and optimize revenue within the travel industry.
Highest-signal resume keywords
Account ManagementClient NegotiationData-Driven AnalysisProject ManagementTravel Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementClient ManagementData AnalysisProject ManagementFinancial CompetenceNegotiation SkillsProblem-SolvingConsultative ApproachTravel Program OptimizationOperating Expense Principles
Soft Skills
Effective CommunicationInfluencing SkillsStrategic MentorshipDecision-MakingPrioritization
Tools & Technologies
Amex GBT Products/Services
Industry Keywords
Travel IndustryClient Servicing StrategyCustomer SatisfactionGlobal Market ConditionsPremium RevenueService Delivery Leaders
About the role
Key responsibilities & impact- Execute the client servicing strategy for clients
- Lead client negotiations and achieve results
- Influence key client decision makers through effective communication and strategic mentorship
- Recognize portfolio risks, develop action plans, and coordinate mitigating actions with Service Delivery Leaders
- Optimize, improve, and drive premium revenue for a top client in the GCG Financial Services vertical
- Travel 15%–20% of the time
- Work with East Coast US and Europe time zones
Requirements
What you’ll need- Extensive customer/client-facing experience globally
- 4–5 years of account/client management, consulting, or procurement leadership experience within the travel industry
- Data-driven, analytical, and consultative approach to clients’ travel programs
- Solid understanding of customer satisfaction and operating expense principles and key drivers
- Knowledge of global market conditions impacting customers’ travel programs and the travel marketplace
- Strong business and financial competence
- Proven ability to achieve results and targets
- Innovative problem-solving and decision-making skills
- Project management, prioritization, and planning skills
- Strong negotiation skills, including handling objections and reaching mutually beneficial solutions
- Ability to influence internally and externally and drive decisions across an organization
- Knowledge of Amex GBT products/services and their distinct value preferred
- Travel management experience preferred
Benefits
Comp & perks- Discretionary annual bonus based on company and individual performance
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources for employees and immediate family
- Travel deals on flights, hotels, cruises, and car rentals
- Access to over 20,000 learning courses
- Leadership courses
- New job openings available to internal candidates first
- Global Inclusion Groups
- Reasonable accommodation for qualified individuals with disabilities