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Program Manager, Commercial Growth & Strategy
American Express Global Business Travel. Drive revenue growth by translating HGI opportunities into commercial outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product and program management with a focus on driving revenue growth through strategic governance and data-driven insights. Proficient in applying PMI standards and managing cross-functional initiatives while effectively communicating with stakeholders.
Highest-signal resume keywords
Product Management ExperienceProgram Management ExperiencePMI Standards ApplicationMS Project MasteryEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementProgram ManagementData AnalysisStrategic GovernanceSuccess Metrics DevelopmentStakeholder ManagementBusiness Process ImprovementWorkshop SponsorshipCross-Functional CollaborationCommercial Insight Translation
Soft Skills
Attention to DetailBias for ActionStorytellingPersuasionCreative Mindset
Tools & Technologies
MS ProjectSmartsheetMS Office
Certifications & Qualifications
CSPOSAFe PO/PMPMIAPMPrince 2
Industry Keywords
Revenue GrowthCommercial OutcomesCross-Functional InitiativesGlobal Program StructuresStakeholder Expectations
About the role
Key responsibilities & impact- Drive revenue growth by translating HGI opportunities into commercial outcomes
- Provide leaders with data-driven insights
- Deliver growth initiatives end-to-end through strategic governance and leadership
- Develop success metrics for initiatives and commercial objectives
- Lead commercial steering committees with senior stakeholders
- Communicate progress against metrics and escalate issues for resolution
- Establish program structures for complex global, cross-functional strategic initiatives
- Apply PMI standards and best practices for project planning and controls
- Monitor initiatives and manage stakeholder expectations
- Collaborate with project and product managers on cross-functional process flows
- Identify key focus areas and bring stakeholders together to deliver initiative goals
- Translate commercial feedback and market insights into program-level opportunities
- Share commercial insights with program teams and demonstrate value to clients and stakeholders
- Connect commercial and product perspectives strategically
Requirements
What you’ll need- Minimum of 3 years of product or program management experience
- Ability to balance multiple priorities in a fast-paced environment across various teams and time zones
- Relevant professional qualification ideally such as CSPO, SAFe PO/PM, PMI, APM, or Prince 2
- Ability to translate between commercial and product perspectives
- Commercial, innovative, and creative mindset with strong attention to detail and a bias for action
- Effective communication and cross-company collaboration skills
- Ability to use storytelling and persuasion to align multiple perspectives
- Critical understanding of business processes and ability to recommend improvements
- Experience sponsoring workshops and knowledge sessions
- Mastery of MS Project, Smartsheet, and MS Office applications for planning, reports, analysis, and presentations
Benefits
Comp & perks- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources for employees and their immediate family
- Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals
- Access to over 20,000 courses on the learning platform
- Leadership courses
- New job openings available to internal candidates first
- Inclusion Groups and related colleague support