Travel Consultant

American Express Global Business Travel

. Advise and arrange travel for corporate business customers, both individuals and groups .

Posted 10/9/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $39,200 - $72,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in GDS systems, particularly Sabre, and possesses strong international travel knowledge. Capable of providing exceptional customer service through effective communication and attention to detail while ensuring compliance with travel policies and regulations.

Highest-signal resume keywords

GDS ExpertiseInternational Travel KnowledgeProfessional CommunicationCustomer Issue ResolutionTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GDS SystemsSabreTravel AnalysisBooking Domestic TravelBooking International TravelAttention to DetailRegulatory ComplianceService Provider Policies

Soft Skills

Positive Telephone Service TechniquesIntegrityFlexibilityOpenness to Feedback

Industry Keywords

Corporate TravelBusiness TravelLeisure TravelAirline ReservationTraveler Care Operation

About the role

Key responsibilities & impact

Advise and arrange travel for corporate business customers, both individuals and groups
Conduct analysis and research on travel options
Proactively anticipate traveler needs and sell additional services
Arrange and book domestic and international business travel across air, road, rail, and accommodations
Use GDS systems, including Sabre
Ensure compliance with customer travel policies, service provider policies, and regulatory requirements
Use positive telephone service techniques
Act on special customer requests
Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels

Requirements

What you’ll need

Native GDS expertise, including Sabre
Keen international travel knowledge
Phone and email servicing experience
Professional written and verbal communication
Attention to detail
Act with integrity and protect personal traveler information
Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation background
Ability to resolve customer issues quickly and independently or with suppliers
Teamwork and openness to feedback
Flexibility and preparedness to work afternoon shifts between 8am and 8pm EST
Ability to work in a 24/7 Traveler Care operation

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on the learning platform
Leadership courses
New job openings available to internal candidates first
Global Inclusion Groups
Reasonable accommodation for qualified individuals with disabilities