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American Express

AI Engineer – Global Servicing Technology

American Express

. Develop production agentic AI systems operating on real financial data and serving real customers .

Posted 11/12/2026full-timeSunrise • Florida • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing AI systems with a focus on financial data, ensuring high standards for reliability, security, and performance. Proficient in Python and Java, with hands-on experience in LLM engineering and data-driven product development.

Highest-signal resume keywords
Python Proficiency For ML/AILLM EngineeringAirflow ExperienceDistributed Systems KnowledgeData-Driven Product Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software Development ExperienceMachine LearningAI Systems DevelopmentRAG ImplementationCode GenerationSystem DesignDebuggingPerformance MonitoringEvent-Driven ArchitectureAPI Development
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
AirflowMLFlowClaudeCodexKafkaREST APIsGRPC
Certifications & Qualifications
BS Or MS Degree In Computer ScienceEmployment Eligibility In The United States
Industry Keywords
Agentic AIFinancial DataProduction CodeAI-Powered FeaturesReliability StandardsSecurity StandardsAuditability

Tech Stack

Tools & technologies
AirflowDistributed SystemsGRPCJavaKafkaPython

About the role

Key responsibilities & impact
  • Develop production agentic AI systems operating on real financial data and serving real customers
  • Work alongside experienced engineers, product managers, and designers to design, build, and ship AI-powered features
  • Write production code and contribute to system design discussions
  • Help operate systems after launch
  • Design and implement LLM-powered and agentic product features
  • Build and extend agentic AI workflows that reason over context, call tools, and perform actions
  • Implement and maintain retrieval-augmented generation (RAG) pipelines over financial data
  • Contribute to shared AI infrastructure, including LLM services, orchestration components, and evaluation or monitoring tooling
  • Monitor, debug, and improve the reliability and performance of production AI systems
  • Collaborate with product and design partners to translate customer needs into technical solutions
  • Apply AI coding assistants responsibly while maintaining production-quality standards and ethics
  • Build systems meeting high standards for reliability, security, and auditability

Requirements

What you’ll need
  • 3 to 5+ years of software development experience with a proven track record of building data-driven products
  • Proficiency in Python specifically for ML/AI and/or Java
  • Hands-on experience with Airflow, MLFlow, and LLM engineering, including RAG, fine-tuning, and AI agents
  • Experience with REST and gRPC APIs and services
  • Experience with distributed systems and event-driven architectures, including Kafka
  • A BS or MS degree in Computer Science, Computer Engineering, or a similar discipline
  • Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship
  • Responsible, hands-on use of Claude and Codex for code generation, review, testing, and documentation, with validation for security, reliability, and correctness

Benefits

Comp & perks
  • Bonus
  • Benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score