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Analyst – Control Management
American Express. Support implementation and ongoing enhancement of the Credit & Fraud Risk control framework .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management, including risk identification, assessment, and mitigation, while effectively collaborating with cross-functional teams to enhance control frameworks and maintain governance standards.
Highest-signal resume keywords
Operational Risk ManagementRisk Identification and AssessmentControl Framework ImplementationAnalytical Problem-SolvingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk IdentificationRisk AssessmentControl DocumentationControl Design AssessmentProcess MappingDashboard MaintenanceKey Risk Indicators (KRIs)Thematic Risk ReportingControl Inventory ManagementOperational Risk Lifecycle
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsStakeholder ManagementAttention to Detail
Certifications & Qualifications
Bachelor's Degree in BusinessRisk Management Certification
Industry Keywords
Credit RiskFraud RiskComplianceInternal AuditProcess Governance
About the role
Key responsibilities & impact- Support implementation and ongoing enhancement of the Credit & Fraud Risk control framework
- Assist in identifying operational risks across business processes, systems, products, and change initiatives
- Partner with business process owners to assess inherent and residual risk and align processes with Amex policy and regulatory expectations
- Support documentation and maintenance of key controls, control objectives, ownership, and monitoring expectations
- Review process and control inventories to ensure accuracy, completeness, and framework alignment
- Identify control gaps and opportunities to strengthen control design, coverage, and process resilience
- Develop analytical insights from operational risk, control, and governance data to identify trends, emerging risks, control gaps, and areas requiring leadership attention
- Maintain risk dashboards, KRIs, reporting materials, and governance updates to support leadership oversight
- Coordinate with Control Management, Risk, Compliance, Internal Audit, and business partners to support framework execution
- Share insights, themes, and better practices across the enterprise
- Support a strong culture of operational risk awareness and accountability
Requirements
What you’ll need- Understanding of operational risk lifecycle activities, including risk identification, assessment, mitigation, monitoring, and reporting
- Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and evaluate risk scenarios
- Strong project management, communication, and stakeholder management skills
- Ability to manage multiple priorities with strong attention to detail
- Bachelor's degree in business, Risk Management, or related field; advanced degrees or certifications are advantageous (preferred)
- Experience in risk management, operational risk management, control management, internal audit, compliance, process governance, or a related function (preferred)
- Experience supporting operational risk and control framework implementation or enhancement (preferred)
- Experience identifying operational risks across processes, systems, products, or change initiatives (preferred)
- Experience supporting process mapping, control documentation, control design assessments, or control inventory management (preferred)
- Experience maintaining dashboards, KRIs, governance routines, or thematic risk reporting (preferred)
- Experience identifying control gaps and recommending control improvements (preferred)
- Experience working with cross-functional partners across Risk, Compliance, Internal Audit, Technology, Product, or business teams (preferred)
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities