Analyst – Control Management

American Express

. Facilitate business units in identification, testing and reporting of risks, including conducting Business Self-Testing for early detection of operational issues .

Posted 9/23/2026full-timeGurugram • IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Credit and Fraud Risk Management, with a strong focus on operational risk assessment, thematic risk reporting, and process governance. Proficient in analytical problem-solving and effective communication to collaborate across business units and enhance risk management practices.

Highest-signal resume keywords

Credit Risk ManagementFraud Risk ManagementThematic Risk ReportingProcess GovernanceAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Risk ManagementQuality AssuranceProcess TestingData AnalysisRisk Scenario Evaluation

Soft Skills

Project ManagementCommunicationInterpersonal Skills

Certifications & Qualifications

Bachelor's Degree in FinanceBachelor's Degree in BusinessBachelor's Degree in Risk ManagementMBAMSc

Industry Keywords

Risk Management PracticesOperational IssuesControl MonitoringEmerging TrendsRoot Causes

About the role

Key responsibilities & impact

Facilitate business units in identification, testing and reporting of risks, including conducting Business Self-Testing for early detection of operational issues
Monitor and review Credit and Fraud Risk complaints to identify and understand potential emerging risk
Assist in enhancing the complaints review and monitoring process for credit and fraud risk, including expanding the program to all strategies within credit and fraud risk
Support thematic risk reporting of complaints, including volumes, trends, and root causes
Help identify high-risk areas for intervention, including conducting independent quality assurance and vertical process testing
Support risk management practices within the business
Collaborate extensively with partners across multiple business units, functional areas, and geographies

Requirements

What you’ll need

1-2 Years experience in Credit & Fraud risk management (e.g., within Risk and/or Internal Audit function)
Understanding of critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience supporting identification of operational risks throughout business processes and systems
Experience supporting independent control monitoring, including identification of control improvements
Experience supporting identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Experience compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities