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Analyst - Control Management
American Express. Support operational risk reporting and analytics functions for the US Consumer Services business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management, including data analysis, trend identification, and risk reporting. Proficient in utilizing advanced analytical tools and methodologies to support effective risk management and decision-making processes.
Highest-signal resume keywords
Operational Risk ManagementData AnalysisKey Risk Indicator (KRI) TrackingAdvanced Excel SkillsGoogle BigQuery / SQL
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisTrend AnalysisRisk ReportingOperational Risk FrameworksScorecard DevelopmentDashboard CreationPython ProficiencyFormula CreationPivot Table CreationEscalation Protocols
Soft Skills
Analytical SkillsProblem-Solving SkillsResourcefulnessInitiativeQuick Learning
Tools & Technologies
PowerPointExcelGoogle BigQuerySQLGenAI Tools
Certifications & Qualifications
Advanced Degrees in Engineering, Finance, Business, or Risk Management
Industry Keywords
Financial ServicesProcess GovernanceRegulatory FrameworksOperational StandardsInternal Audit
Tech Stack
Tools & technologiesBigQueryPythonSQL
About the role
Key responsibilities & impact- Support operational risk reporting and analytics functions for the US Consumer Services business
- Assist in developing aggregate reporting to monitor risk management initiatives within the business unit
- Track issues with KRI limits and risk appetite to ensure operational risks remain within agreed thresholds
- Leverage risk metrics to help detect concerning rises in emerging problems
- Identify trends, themes, and insights indicating emerging risks through data and trend analysis
- Share insights, better practices, and themes across the enterprise
- Support implementation of enterprise and operational risk frameworks for effective risk management and decision-making
- Support internal and external exam management, including data request compilation with Enterprise functions
- Support development of business-unit procedures and additional standards, including escalation protocols, for Enterprise Risk Management programs
Requirements
What you’ll need- 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Advanced PowerPoint and Excel skills, including extensive formula and pivot table creation
- Strong skills in analyzing data and transforming insights into quality scorecards, dashboards, and analytical reports
- Working knowledge of Google BigQuery / SQL for data extraction, querying, and analysis
- Python proficiency for data analysis and automation is an added advantage
- Familiarity with GenAI tools is an added advantage
- Ability to take initiative, high degree of resourcefulness, and ability to learn quickly
- Bachelor's Degree in Engineering, Finance, Business, Risk Management, or related field is preferred
- Advanced degrees or certifications are advantageous
- Experience translating operational risk strategy and programs into performance trends and themes
- Experience developing reporting materials and insights regarding risk management performance and adherence to guidelines and standards
- Experience tracking Key Risk Indicator (KRI) limits and risk appetite
- Experience performing or supporting audits or reviews of operational processes, risks, and controls
- Experience in the financial services industry
- Experience in process governance aligned with policies, regulatory frameworks, and/or operational standards
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities