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Analyst – Control Management, International Operational Resilience
American Express. Assist in managing International Operational Resiliency risk by supporting development of Operational Resiliency Framework / Standard for international markets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management, including the development and maintenance of risk frameworks, assessments, and reporting. Proficient in analyzing data to identify trends and evaluate risk scenarios while facilitating effective communication across business units.
Highest-signal resume keywords
Operational Risk ManagementRisk Assessment FacilitationThematic Risk ReportingProcess GovernanceAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Risk ManagementRisk AssessmentData AnalysisControl MonitoringRisk ReportingRisk Framework DevelopmentRisk Inventory MaintenanceQuality Assurance TestingRisk Trend AnalysisRisk Indicator Maintenance
Soft Skills
Communication SkillsInterpersonal SkillsProject ManagementAnalytical SkillsProblem-Solving Skills
Tools & Technologies
Unified Source of Record (SOR)Risk DashboardsRisk RegistersIntegrated Resiliency Inventory
Certifications & Qualifications
MBAMScRisk Management Certifications
Industry Keywords
Operational ResiliencyRisk Management LifecycleRegulatory FrameworksInternal AuditBusiness Process Governance
About the role
Key responsibilities & impact- Assist in managing International Operational Resiliency risk by supporting development of Operational Resiliency Framework / Standard for international markets
- Support US-to-international operational resiliency risk policy/framework gap assessments
- Provide international business requirements into the Unified Source of Record (SOR) for resiliency
- Support maintenance of an integrated international resiliency inventory, including applications and third parties
- Identify specific risks throughout business processes and systems with business process owners
- Facilitate business-unit risk assessments, further assessments, testing, and quality-assurance programs
- Support control monitoring and compile key operational risk trends, activities, and events
- Identify high-risk areas for intervention, including independent quality assurance and vertical process testing
- Support thematic risk reporting on risk levels, trends, and causes
- Categorize controls and map them against risks and processes
- Support risk management practices within the business
- Maintain risk dashboards and key risk indicators (KRIs)
- Maintain risk profiles and updated risk registers
- Share insights, better practices, and themes across the enterprise
Requirements
What you’ll need- 2-3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
- Understanding of critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience supporting identification of operational risks throughout business processes and systems
- Experience facilitating risk assessments, further assessments, and testing programs
- Experience supporting independent control monitoring and identifying control improvements
- Experience identifying areas of risk for intervention, including independent quality assurance and process testing
- Experience compiling thematic risk reporting on risk levels, emerging trends, and root causes
- Successful completion of a background verification check
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities