Analyst, KYC Strategy

American Express

. Support development and execution of the Global KYC POA strategy across merchant onboarding, refresh methodology, operating model design, decisioning logic, and procedural/playbook standards .

Posted 10/24/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $65,500 - $102,500 per yearWebsite

About the role

Key responsibilities & impact

Support development and execution of the Global KYC POA strategy across merchant onboarding, refresh methodology, operating model design, decisioning logic, and procedural/playbook standards
Own and drive key KYC POA strategy and transformation workstreams
Translate regulatory, policy, business, and operational requirements into KYC strategies, business requirements, decisioning frameworks, processes, and implementation plans
Analyze KYC processes, requirements, merchant populations, operational performance, and pain points
Develop recommendations and future-state solutions balancing KYC and regulatory requirements with scalability and merchant experience
Develop and maintain KYC procedures, standards, governance frameworks, controls, playbooks, and documentation
Partner with Compliance, GMNS Product, Control Management, second line of defense, and other stakeholders
Facilitate cross-functional working sessions, document decisions, and drive actions to completion
Monitor implemented KYC strategies and processes for continuous improvement, automation, simplification, and enhanced controls
Track evolving KYC requirements, regulatory expectations, industry practices, and internal policy changes

Requirements

What you’ll need

3 years of experience in financial crime compliance, KYC strategy, risk management, merchant/customer onboarding, operations, consulting, or a related function within financial services
Knowledge of KYC regulatory requirements, processes, onboarding and refresh methodologies, and financial crimes risk management principles
Experience developing or implementing KYC strategies, processes, operating models, decisioning frameworks, procedures, or remediation programs
Ability to independently own complex workstreams and take initiatives from analysis and problem definition through recommendation and implementation
Strong analytical and problem-solving skills
Experience translating business, policy, regulatory, and operational requirements into detailed business requirements, processes, procedures, and implementation plans
Strong program and project management capabilities, including milestone management, risk and issue management, dependency tracking, and cross-functional coordination
Ability to work effectively across a complex, matrixed organization and build relationships with stakeholders across Business, Operations, Technology, Risk, and Compliance
Strong written and verbal communication skills, including developing clear presentations and recommendations for senior stakeholders
Highly organized and detail-oriented, with ability to manage multiple priorities in a fast-paced environment
Ability to operate with ownership and autonomy while knowing when to escalate key decisions, risks, or issues
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Bonus
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