Analyst – Operations Risk Management

American Express

. Support the execution of risk and control self-assessments across assigned business areas .

Posted 11/2/2026full-timeTaguig City • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational risk management and control assessments, with strong analytical skills to identify trends and gaps. Proficient in facilitating workshops and collaborating with stakeholders to enhance risk and control processes.

Highest-signal resume keywords

Operational Risk ManagementControl AssessmentData AnalysisStakeholder CollaborationProcess Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk IdentificationControl EvaluationReport PreparationData ManagementTrend Analysis

Soft Skills

Strong CommunicationAnalytical ThinkingMulti-Priority Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointAI ToolsGovernance ToolsReporting Tools

Industry Keywords

Financial ServicesComplianceAuditRegulated Environment

About the role

Key responsibilities & impact

Support the execution of risk and control self-assessments across assigned business areas
Manage and maintain risk and control data, ensuring accuracy and timely completion of assessment templates
Facilitate workshops and working sessions to gather inputs, align on requirements, and move assessments forward
Conduct process and risk mapping
Support the development of closeout reports and summaries
Track open items, data gaps, issues, and action plans through resolution
Follow up consistently with stakeholders
Document stakeholder expectations, key decisions, and required actions
Review outputs for accuracy, completeness, and consistency before finalization
Partner with cross-functional teams to improve risk and control processes

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Experience in operational risk, control management, audit, compliance, or a related field
Strong analytical skills with experience working with data and identifying trends or gaps
Experience preparing clear and concise reports or presentation materials
Ability to manage multiple priorities and follow through on deliverables
Strong communication skills, with the ability to explain information clearly to different audiences
Experience collaborating with stakeholders to gather information and resolve issues
Proficiency in Microsoft Excel, PowerPoint, and AI tools (Copilot, ChatGPT)
Experience supporting risk or control assessments in a structured program
Familiarity with process mapping, risk identification, control evaluation, issues and events
Experience facilitating discussions or workshops with business partners
Experience working with governance, risk, or reporting tools
Background in financial services or working in a regulated environment
Employment eligibility to work with American Express in the Philippines; visa sponsorship is not available
Must have at least 25 Mbps internet connection plan/speed for work from home
Must have a private and quiet area to work at home

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Target driven incentives
Work-from-home arrangement with at least 25 mbps internet connection plan/speed and a private, quiet work area