Associate – Digital Product Management

American Express

. Design solutions and strategies using GRC-ratified data, predictive and generative AI models, data visualization, and UI development .

Posted 9/16/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $78,000 - $113,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Lifecycle Management and Scaled Agile delivery, with a strong focus on data management, machine learning model development, and generative AI implementation. Proven ability to analyze complex data, define KPIs, and enhance customer experience through effective product solutions.

Highest-signal resume keywords

Product Lifecycle ManagementScaled Agile DeliveryMachine Learning Model DevelopmentGenerative AI ImplementationData Governance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementProduct Owner ExperienceAnalytical CapabilitiesUser Acceptance TestingData VisualizationPredictive AI ModelsIterative DevelopmentAgile PrinciplesLow Code/No-Code EnvironmentsKPI Definition

Soft Skills

Interpersonal SkillsProblem SolvingAdaptabilityCollaborationCommunication

Certifications & Qualifications

Bachelor’s Degree in Information TechnologyMaster’s Degree in Computer ScienceRelevant Qualifications in Mathematics or Statistics

Industry Keywords

Financial CrimesData GovernanceProduct FeedbackStakeholder CommunicationCredit Risk Management

About the role

Key responsibilities & impact

Design solutions and strategies using GRC-ratified data, predictive and generative AI models, data visualization, and UI development
Collaborate with GRC teams, Financial Crimes Investigations, Data Science, and Technologies
Create analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience
Lead feature and user story definition sessions
Identify product solutions for short-term tactical needs and long-term strategy
Establish acceptance criteria and test strategy, and write user acceptance test cases
Lead scope prioritization sessions and backlog grooming
Maintain open communication with stakeholders, business partners, and technology partners
Support governance processes for assigned products
Seek and apply product feedback
Contribute to product and capability scope

Requirements

What you’ll need

2+ years Data Management and/or Product Owner experience building and launching products
Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
Proven track record of Product Lifecycle Management, with specific application of Scaled Agile delivery
Ability to think abstractly and deal with ambiguous/under-defined problems
Good understanding of iterative development and Agile principles
Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and change
Excellent interpersonal skills to engage, influence, align, and encourage partners and business partners across geographies
Ability to understand sophisticated business problems and analyze complex data to provide simplified solutions
Financial Crimes business experience and related solution acumen
Experience in Machine Learning model development and deployment into a production environment
Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities
Experience working in low code/no-code environments
Ability to evaluate product performance, define KPIs, and monitor outcomes
Experience evaluating data quality, performing data governance, or implementing reporting tools
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities