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Associate Digital Product Operation
American Express. Design and manage letter, email, PUSH and SMS building phases for all business partner communication needs .
Tech Stack
Tools & technologiesJava
About the role
Key responsibilities & impact- Design and manage letter, email, PUSH and SMS building phases for all business partner communication needs
- Lead the requirements phase along with test data support
- Drive efficiencies within the current business process and letter authoring capabilities development and training
- Work closely with Communication Developers during the build phase for data-related support
- Identify gaps and risks proactively
- Communicate clearly with businesses and stakeholders on documentation and issues
Requirements
What you’ll need- Experience on Java and/or Business content studio module Layout and Style set creation
- Business Object Creation using XSD & BO Management, creating required properties
- Validates data/variable related inputs provided in Design Brief
- Works closely with Tech-data team regarding variable updates and changes
- Provides complexity matrix and estimation for creating Derived properties
- Works closely with Communication Developers during DDV build phase for data-related support
- Ability to provide test data inputs working closely with Tech-data team during Unit test phases to Letter Developers
- Employment eligibility to work with American Express in the United States is required
- American Express will not pursue visa sponsorship for this position
Benefits
Comp & perks- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
- Bonus
- Equal opportunity employment protections