Associate Manager – Acquirer Product Management

American Express

. Contribute to defining and executing product strategy for products and services delivering differentiated value and seamless experiences .

Posted 9/19/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $78,000 - $124,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a strong understanding of the payments industry, particularly in merchant acquiring. Capable of driving product strategy, managing stakeholder relationships, and utilizing analytics to inform decision-making and enhance user experiences.

Highest-signal resume keywords

End-To-End Product ManagementPayments Industry KnowledgeAgile MethodologyAnalytical SkillsStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentSuccess Metrics DefinitionFeature Backlog ManagementUser Journey CreationMarket Opportunity Identification

Soft Skills

Creative ThinkingCritical ThinkingProblem-SolvingFlexibilityMultitasking

Tools & Technologies

Analytics ToolsProject Management Software

Industry Keywords

Merchant AcquiringCustomer ExperienceProduct StrategyStakeholder ManagementGlobal Team Collaboration

About the role

Key responsibilities & impact

Contribute to defining and executing product strategy for products and services delivering differentiated value and seamless experiences
Enable customers to expand into new markets and programs
Build and maintain relationships with stakeholders and delivery teams
Define trackable success metrics and measure product performance post-launch
Support analytics-driven decision-making and inform future investments
Conduct discovery to identify market opportunities and user needs
Document clear, actionable requirements for product development
Shape and refine product priorities and maintain product roadmaps
Manage a feature backlog aligned to business and customer outcomes
Gather and analyze feedback from internal and external customers and partners
Create user journeys and identify opportunities to remove obsolete or redundant payment experiences
Suggest enhancements to improve user experience
Partner with Acquiring Delivery Capability and Envisioning teams to guide design, validation, and execution of innovative acquiring solutions

Requirements

What you’ll need

Background in end-to-end Product Management and an understanding of the payments industry, preferably including merchant acquiring
1-3 years of experience in Product Management and/or Product Development preferred
Strong balance of technical knowledge and business acumen
Ability to influence stakeholders, drive innovation, and deliver business metrics with a customer-first mindset
Creative and critical thinking and problem-solving skills
Ability to deal with ambiguous or undefined problems
Ability to synthesize and translate market and industry trends into clear product strategy and opportunities
Strong analytical skills with the ability to gather and interpret data
Strong program and project management aptitude
Understanding of Agile methodology and practices preferred
Ability to balance multiple deliverables using prioritization and multitasking
Flexibility and readiness to work within a global team
Bachelor's degree or comparable experience in Business, Engineering, Computer Science, Economics, or Marketing highly preferred
Employment eligibility to work with American Express in the United States; American Express will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities