Associate – Product Design

American Express

. Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications .

Posted 11/6/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $78,000 - $124,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user-centered design methodologies, including prototyping, wireframing, and customer journey mapping, while effectively collaborating with cross-functional teams to enhance user experiences across web and mobile applications.

Highest-signal resume keywords

User-Centered Design MethodologiesPrototypingWireframingFigmaAccessibility Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PrototypingWireframingCustomer Journey MappingDesign ThinkingRequirements Gathering

Soft Skills

Proactive CommunicationAttention to DetailEngaging Problem-Solving

Tools & Technologies

FigmaAI Tools

Industry Keywords

User ExperienceDesign SystemsHigh-Fidelity DesignsUser ResearchDesign Artifacts

About the role

Key responsibilities & impact

Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications
Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
Presents design decisions to peers and partners with support from senior colleagues
Learns to utilize American Express design process, design systems and UX patterns
Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements
Participates in design community
Leverages design tools to deliver artifacts
Creates user-centered experiences and interfaces for products and solutions that improve end-to-end user journeys
Develops overall design and specifications for enhancing user-interface experience and functionality
Creates storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing
Produces high-fidelity designs for implementation by development teams
Analyzes user research, business insights and other data to continuously improve customer experiences
Reviews proposed product changes or enhancements for compliance and alignment with user-experience and satisfaction standards
Creates and maintains UI/UX resources such as content templates, samples and guidelines

Requirements

What you’ll need

Has at least 1 year of hands-on experience in or with a product design organization
Is familiar with Figma
Is familiar with AI tools
Demonstrates an understanding of user-centered design methodologies, research, and processes
Shares solutions to problem-solving initiatives in an engaging way
Is a proactive and energetic communicator, with an attention to detail
Can design for both web and native mobile applications
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions
Accessibility Design
Customer Journey Mapping
Design Thinking
Product Strategy
Prototyping
Requirements Gathering
Wireframing

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities