Associate – Technology Vendor Management

American Express

. Support end-to-end vendor management activities for software partners, including governance, reporting, cost tracking, and operational support aligned to Technology and enterprise objectives .

Posted 9/18/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $78,000 - $124,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, including governance, contract administration, and performance monitoring, while effectively collaborating with cross-functional teams to enhance operational efficiency. Proficient in utilizing reporting and dashboard tools to support strategic decision-making and compliance.

Highest-signal resume keywords

Vendor ManagementContract AdministrationAnalytical SkillsProject ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vendor GovernanceSourcingProcurementCost TrackingPerformance MonitoringContract RenewalsStatements of WorkMaster Service AgreementsSoftware Licensing ModelsMarket Research

Soft Skills

Organizational SkillsAttention to DetailCollaborationRelationship BuildingMulti-Priority Management

Tools & Technologies

PowerPointExcelReporting ToolsDashboard Tools

Industry Keywords

Technology Vendor ManagementCommercial ManagementStrategic SourcingThird-Party Risk Management

About the role

Key responsibilities & impact

Support end-to-end vendor management activities for software partners, including governance, reporting, cost tracking, and operational support aligned to Technology and enterprise objectives
Assist with sourcing events, contract renewals, Statements of Work (SOWs), and Master Service Agreements (MSAs) by coordinating documentation, stakeholder feedback, and vendor communications
Partner with internal teams to support vendor governance routines, including Quarterly Business Reviews (QBRs), issue tracking, and performance monitoring
Maintain vendor records, reporting, dashboards, and governance documentation to ensure compliance with company policies and standards
Support review and interpretation of contractual terms to address stakeholder questions and assist with issue resolution
Research vendor capabilities, market trends, pricing benchmarks, and industry developments to support strategic decision-making
Prepare presentations, status updates, and reporting materials for leadership and stakeholder meetings
Collaborate across Technology and business teams to support operational efficiency, process improvements, and vendor-related initiatives

Requirements

What you’ll need

Bachelor’s degree in Business, Supply Chain, Finance, Technology and/or 3-5 years of experience in vendor management, sourcing, procurement, or a related field
Exposure to contract administration, vendor governance, or third-party risk management processes preferred
Strong organizational and analytical skills with attention to detail
Ability to build collaborative working relationships across teams and stakeholders
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work effectively in a hybrid environment (3 days per week in office)
Experience supporting technology or software-related initiatives preferred
Familiarity with software licensing models (SaaS, subscription, perpetual) and vendor management processes
Project management experience preferred
Interest in Technology Vendor Management, commercial management, or strategic sourcing
Proficiency in PowerPoint, Excel, and reporting/dashboard tools preferred

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities