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Business Support Intern, German Speaking
American Express. Support sales and client manager teams in hierarchy cleanup and identification of top opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and a sales mindset to support client management and acquisition efforts. Proficient in coordinating projects and conducting market research while maintaining effective communication in both German and English.
Highest-signal resume keywords
Fluent In GermanFluent In EnglishStrong Communication SkillsMicrosoft Excel ProficiencyAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisMarket ResearchBusiness Review PreparationHierarchy CleanupCampaign Reporting
Soft Skills
RigorousAutonomousCuriousPositive AttitudeAdaptation Skills
Tools & Technologies
Microsoft WordMicrosoft PowerPoint
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Client ManagementSales EfficiencyFranchise PlansPayment LandscapeKnow Your Customer
About the role
Key responsibilities & impact- Support sales and client manager teams in hierarchy cleanup and identification of top opportunities
- Carry out business reviews for managed accounts, including industry trends, merchant activity reviews, and franchise plans
- Assist with deck and meeting preparation, identify key contacts, prepare business reviews, and participate in meetings
- Conduct market reviews, benchmark analyses, industry trend and competitor research, and payment landscape research
- Coordinate information collection with other teams for marketing, Know Your Customer, and regulatory topics
- Coordinate transversal projects within the OPC team
- Provide administrative support for franchise campaigns, including data checking, cleaning, matching, hierarchy review, and campaign reporting
- Map activation processes and report setup errors
- Consolidate and update onboarding manuals and support governance acquisition processes
- Support client management and acquisition teams to increase business results
- Own small tasks that improve sales efficiency
- Enable the team to spend more time on merchant negotiations and accelerate signings
Requirements
What you’ll need- Fluent in German and English
- Rigorous, autonomous and curious
- Good sales mindset with strong adaptation skills
- Strong communication and relationship skills
- Good management of Microsoft Word, PowerPoint, and Excel
- Positive attitude and proactive
- Ability to work with data and good analytical skills (preferred)
- Spanish (preferred)
- Bachelor's degree or final degree project completion requirements for the FUE programme
- Undergraduate students must have university agreement to commit to 35 hours per week
- 35 hours per week availability
- 12-month internship commitment
Benefits
Comp & perks- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our healthy minds program
- Career development and training opportunities
- Enrollment in a programme coordinated by Fundación Universidad Empresa (FUE) for graduates