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Commercial Product Manager
American Express. Develop and drive product, marketing, and commercial strategies aligned with business priorities, customer needs, market trends, and competitive dynamics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong strategic and commercial acumen with expertise in product architecture, P&L management, and driving product innovation. Capable of leading cross-functional initiatives and optimizing processes to enhance operational excellence and customer engagement.
Highest-signal resume keywords
Product ArchitectureP&L ManagementProcess OptimizationProject ManagementStakeholder Influencing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market AnalysisPortfolio StrategyData-Driven Decision-MakingDigital EnablementRisk ManagementGovernance ComplianceKPI DevelopmentPerformance InsightsCustomer Journey MappingOperational Excellence
Soft Skills
LeadershipRelationship ManagementCommunicationProblem-SolvingAdaptability
Industry Keywords
Commercial StrategyCustomer EngagementCross-Functional CollaborationEmerging TrendsCompetitive Dynamics
About the role
Key responsibilities & impact- Develop and drive product, marketing, and commercial strategies aligned with business priorities, customer needs, market trends, and competitive dynamics.
- Own and evolve the end-to-end product architecture and customer journey across platforms.
- Drive operational excellence and continuous improvement through process design, optimization, standardization, KPIs, dashboards, and performance insights.
- Lead product innovation and digital enablement by implementing technology solutions and capabilities.
- Ensure governance, risk management, and regulatory compliance through controls, reviews, policy monitoring, guidance, and training.
- Drive business and portfolio performance for Small Business and Corporate Card products through portfolio insights, P&L management, customer engagement, and data-driven decision-making.
- Lead cross-functional initiatives and project execution with internal teams and external stakeholders.
Requirements
What you’ll need- Strong strategic and commercial acumen, with experience in market analysis, portfolio strategy, P&L management, and identifying customer and business growth opportunities.
- Strong analytical capabilities, with the ability to translate data, market trends, competitive insights, and customer feedback into actionable strategies and recommendations.
- Solid understanding of product architecture, end-to-end processes, digital capabilities, and risk and control frameworks.
- Proven experience driving product innovation, process optimization, digital enablement, and cross-functional transformation.
- Strong project and program management skills, with the ability to manage multiple priorities and drive initiatives from strategy through execution.
- Excellent leadership, relationship management, and stakeholder influencing skills, with the ability to collaborate effectively across multidisciplinary teams.
- Superior communication and presentation skills, with the ability to articulate complex topics clearly and influence senior stakeholders.
- Strong organizational skills, attention to detail, and commitment to data accuracy and operational excellence.
- External and forward-looking mindset, with the ability to identify emerging trends, competitive dynamics, and new opportunities.
- Self-driven, adaptable, and quick learner, with strong problem-solving capabilities.
- Fluent in English, both written and spoken.