Control Management Analyst

American Express

. Assist in execution plans for operational risk management within the business unit, including guidelines, project plans, control-gap resolution, risk mitigation, and remediation .

Posted 9/30/2026full-timeBangkok • ThailandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational risk management, including the implementation of risk governance frameworks and effective communication across business units. Proficient in project management and analytical skills to evaluate risk scenarios and ensure compliance with regulatory standards.

Highest-signal resume keywords

Operational Risk ManagementProject ManagementAnalytical SkillsProcess GovernanceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk MitigationControl-Gap ResolutionKey Risk Indicator (KRI) TrackingRisk Appetite AnalysisData Analysis

Soft Skills

Interpersonal SkillsProblem-Solving Skills

Industry Keywords

Operational Risk FrameworkRegulatory ComplianceRisk GovernanceInternal AuditBusiness Risk Management

About the role

Key responsibilities & impact

Assist in execution plans for operational risk management within the business unit, including guidelines, project plans, control-gap resolution, risk mitigation, and remediation
Track issues with KRI limits and risk appetite for ICS to ensure operational risks remain within agreed thresholds
Support implementation of portions of the operational risk framework for effective risk management and decision-making
Facilitate understanding and use of risk governance framework basics across business units through regular communication
Assist with aggregate basic-level reporting, approvals/exceptions, and change-the-function activities
Monitor integration of regulatory changes and updates into the Operational Risk framework and training materials
Support Legal Entity Governance and Operational Risk committees by coordinating materials, taking minutes, conducting follow-ups, reviewing presentations, and documenting risks, issues, and decisions
Share insights, best practices, and themes within the team and across the Legal Entity

Requirements

What you’ll need

Experience in operational risk management (e.g., within Risk and/or Internal Audit function)
Understanding of critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field
Experience in at least one of the following: tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite; supporting implementation of operational risk governance frameworks; supporting creation, communication, and adherence to operational risk procedures and standards; assisting operational risk exam management processes
Offer of employment is conditioned upon successful completion of a background verification check, subject to applicable laws and regulations

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities