Corporate National Relationship Manager

American Express

. Retain and expand relationships with a defined portfolio across multiple industries .

Posted 9/22/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Strategic Account Management and consultative sales, with a strong focus on client relationship retention and growth. Proficient in financial acumen, negotiation, and developing client strategies to enhance charge volume and customer satisfaction.

Highest-signal resume keywords

Relationship ManagementStrategic Account ManagementFinancial AcumenNegotiation SkillsPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningClient Strategy DevelopmentNeeds AssessmentCharge Volume GrowthRisk Identification

Soft Skills

Influencing SkillsCollaborative WorkResilienceAnalytical SkillsProblem-Solving

Tools & Technologies

American Express ProductsDigital ToolsOne Force Knowledge

Industry Keywords

Corporate Card KnowledgeC-Level Executive EngagementCommercial ConversationsCustomer SatisfactionAccount Reviews

About the role

Key responsibilities & impact

Retain and expand relationships with a defined portfolio across multiple industries
Manage approximately 250 Corporate Card Clients and achieve annual charge volume and growth targets
Maintain high customer satisfaction, grow accounts, and reduce attrition
Maintain client relationships across multiple organizational levels, primarily with C-level executives
Create winning client strategies, internal account plans, client business plans, and account reviews
Conduct account reviews, resolve issues, and perform needs assessments to embed additional American Express products and digital tools
Synthesize information from customer conversations, media, and internal resources to uncover and convert charge volume growth opportunities
Identify risk factors and protect the portfolio against charge volume loss
Perform primarily phone-based account management with some face-to-face account management

Requirements

What you’ll need

Previous relationship management and consultative sales experience
Ability to influence and grow the business through value added conversations
Strong pipeline management skills
Strategic Account Management skills
Strong financial acumen and ability to have commercial conversations on Working Capital and cash flow
Ability to respectfully challenge the status quo and influence without authority
Ability to work collaboratively across diverse teams
Resilience, thought leadership, and ability to prioritize for success
Strong analytical and problem-solving skills
Account planning and client strategy development skills
Experience dealing with C-level executives
High degree of commercial acumen and strong negotiation and influencing skills
Corporate card knowledge an advantage
One Force knowledge an advantage
Successful completion of a background verification check, subject to applicable laws and regulations

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities