Data Analytics Analyst

American Express

. Develop/maintain dashboards and decomposition frameworks for portfolio performance tracking .

Posted 9/29/2026full-timeGurugram • IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in data analytics, including SQL and Python programming, to drive insights and optimize portfolio performance. Proficient in developing dashboards and customer segmentation frameworks while collaborating with cross-functional teams to enhance customer engagement and experience.

Highest-signal resume keywords

Data AnalyticsSQL ProgrammingPython ProgrammingDashboard DevelopmentCustomer Segmentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSQLPythonDashboard DevelopmentBenchmarking FrameworksPerformance TrackingCustomer Benefit AnalysisRevenue OptimizationData-Science IntelligenceSegmentation Frameworks

Soft Skills

Strong CommunicationInterpersonal SkillsCreative ThinkingSelf-StarterTeam Collaboration

Tools & Technologies

MS OfficeExcelPowerPointAI Tools

Industry Keywords

Portfolio PerformanceCustomer EngagementGrowth OpportunitiesCompetitive BenchmarkingMembership Services

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Develop/maintain dashboards and decomposition frameworks for portfolio performance tracking
Use new external and partner data to understand the benefit landscape, enhance benchmarking frameworks, evolve behavioral insights, and create narratives on portfolio trends
Conduct bespoke analysis and deep-dives across portfolios and products to understand refresh impacts, optimize revenue, measure customer benefit usage and impact, and track performance drivers
Identify growth opportunities and improve customer engagement through data/data-science intelligence
Design customer segmentation frameworks, targeting optimization, and triggers
Partner with internal and external teams to manage industry-level data needs and enable competitive portfolio benchmarking
Enhance membership services such as Insurance and Lounge by analyzing usage, optimizing capacity, cost, and customer experience, and expanding analytics coverage

Requirements

What you’ll need

Post-Graduation/Graduation from a top tier college
0-1 years of experience in Data analytics
Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment
Ability to work effectively in a team environment
Strong communication and interpersonal skills
Creative thinker with ability to learn quickly and navigate through unstructured problems
Ability to Integrate with Cross-Functional Business Partners Worldwide
Knowledge of MS Office – Excel Power Point
Good Programming skills – SQL/Python is a must
Knowledge of AI Tools & Implementation is a plus
Job Location: Hybrid (Gurgaon)

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities