Director Assistant, Corporate Communications

American Express

. Serve as a trusted advisor and thought partner to the SVP, shaping strategic priorities, organizational focus areas, and executive-level presentations and materials.

Posted 9/17/2026full-timeNew York City • New York • United StatesLead💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic planning, corporate communications, and stakeholder engagement, with a strong focus on leading high-visibility initiatives and fostering collaboration across teams. Proven ability to synthesize insights and drive actionable plans that align with organizational goals.

Highest-signal resume keywords

Strategic PlanningCorporate CommunicationsStakeholder EngagementExecutive Office LeadershipChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentMedia MonitoringBudget ManagementGovernance ActivitiesTransformational Initiatives

Soft Skills

Exceptional Communication SkillsCreative LeadershipProblem-SolvingRelationship BuildingOrganizational Leadership

Industry Keywords

Reputation ManagementCorporate Sustainability CommunicationsBrand CommunicationsSocial MediaEmerging Communications Trends

About the role

Key responsibilities & impact

Serve as a trusted advisor and thought partner to the SVP, shaping strategic priorities, organizational focus areas, and executive-level presentations and materials.
Synthesize insights and translate enterprise and departmental priorities into actionable plans that drive coordination and execution across teams.
Anticipate emerging opportunities, risks, and trends affecting the function, brand, or company reputation.
Lead complex, high-visibility initiatives across Reputation Management, Financial & Corporate Communications, Corporate Sustainability Communications, Brand Communications, and Social Media.
Strengthen collaboration, simplify ways of working, and advance the function’s strategic goals and long-term evolution.
Represent the SVP and Executive Office in strategic discussions and cross-functional working groups.
Foster a connected, collaborative, and high-performing Corporate Communications culture.
Lead colleague engagement, professional development, knowledge sharing, and cross-team collaboration initiatives.
Monitor media, content, and stakeholder shifts and identify opportunities for communications innovation.
Help the organization adapt to new platforms, technologies, audience behaviors, and future communications opportunities.
Support workforce strategy, third-party processes, transformational initiatives, planning cycles, budgets, vendor management, governance activities, and departmental priorities.

Requirements

What you’ll need

8-10 years’ experience in communications, corporate affairs, strategic planning, executive office leadership, or a related field preferred.
Exceptional written and verbal communication skills, with experience supporting senior executive audiences.
Creative, agile leadership; ability to balance complex initiatives, influence across a matrixed organization, and lead through change.
Strong strategic thinking, problem-solving, organizational leadership, and relationship-building capabilities.
Understanding of the evolving media landscape, stakeholder engagement, content development, and emerging communications trends.
Proven ability to balance strategic vision with operational execution in a fast-paced, highly collaborative environment.
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities