Director – Compliance

American Express

. Lead engagement with Credit and Fraud Risk business stakeholders and provide effective challenge on compliance and regulatory requirements for projects, strategies, and credit, fraud, marketing, AI, and GenAI models .

Posted 10/24/2026full-timeUnited StatesLead💰 $123,000 - $215,250 per yearWebsite

About the role

Key responsibilities & impact

Lead engagement with Credit and Fraud Risk business stakeholders and provide effective challenge on compliance and regulatory requirements for projects, strategies, and credit, fraud, marketing, AI, and GenAI models
Review and oversee compliance risk management activities and strategies across the credit and fraud lifecycle for Card, non-Card lending, and banking products
Participate in CFR councils and planning meetings regarding new, existing, and evolving products, services, and capabilities
Ensure appropriate compliance processes and controls are established to mitigate compliance risk
Manage a team of Compliance professionals delivering the U.S. Compliance Program, including Compliance Risk Assessment and Regulatory Change and Inventory Management
Provide oversight and guidance for Key Risk Indicators and Regulatory Business Self-Testing
Develop and retain talent, foster collaboration, and support effective decision-making
Collaborate with Global Compliance & Ethics, Global Risk & Compliance oversight teams, the General Counsel’s Organization, subject matter experts, and other stakeholders
Support issue management, timely closure of compliance gaps, and customer remediation
Support regulatory examinations, internal audit reviews, compliance monitoring, and testing activities
Coordinate Compliance Risk Assessment execution, including legal inventories, regulatory mapping, control-environment assessment, results communication, action plans, and gap closure
Support compliance monitoring, assurance, recordkeeping, data analysis, and trend analysis
Promote industry and internal best practices and continuous improvement

Requirements

What you’ll need

Bachelor's Degree
Essential regulatory knowledge of U.S. credit laws and regulations, including UDAAP, Reg E, Reg B, FCRA, FDCPA, TILA/Reg Z, Reg V, Fair Lending requirements, SCRA, MLA, privacy regulations, emerging AI regulations, and other applicable federal and state laws and regulations
Ability to research, assess and determine regulatory impact to business systems, processes and initiatives
Excellent collaboration, teamwork, and project management skills
Ability to work effectively in cross-functional teams within a fast-paced environment
Creative thinking, effective management of competing priorities, and adaptability to frequent change
Effective verbal and written communication skills, including the ability to persuade and influence constituents at multiple levels
Strong interpersonal skills and ability to interact effectively at multiple organizational levels and with external counterparties
Ability to understand and integrate business operational and systemic details when applying legal and policy requirements
Self-motivated, with a high level of personal energy and commitment
Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued

Benefits

Comp & perks

Bonus incentives
Equity (if applicable)
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities