Director, Credit Risk Management

American Express

. Own end-to-end underwriting strategies for new accounts in Mexico to profitably grow consumer and commercial businesses while controlling net loss provision .

Posted 9/18/2026full-timeMexico City • MexicoLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in credit risk management with a focus on underwriting strategies, credit lifecycle, and performance metrics. Proven ability to lead teams, drive strategic initiatives, and enhance customer experience while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Credit Risk ManagementUnderwriting StrategiesAnalytical SkillsPeople LeadershipRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit MetricsData StrategyRisk AssessmentCredit Performance MonitoringProcess Improvement

Soft Skills

Influencing SkillsCommunication SkillsProblem-SolvingAdaptabilityRelationship Building

Industry Keywords

Consumer BusinessCommercial BusinessCredit LifecycleData QualityFintech Partnerships

About the role

Key responsibilities & impact

Own end-to-end underwriting strategies for new accounts in Mexico to profitably grow consumer and commercial businesses while controlling net loss provision
Collaborate with and influence business partners to enhance the value proposition, improve customer experience, and strengthen adherence to regulatory and compliance requirements
Collaborate with central Risk Management, Operations, and Marketing teams to develop, improve, and implement credit strategies and processes
Manage relationships and data strategy with local credit bureaus and other information providers, including monitoring data quality
Drive credit risk strategies and evaluate partnerships with data providers, fintechs, and other service providers
Monitor key indicators of credit performance and identify emerging trends, improvement opportunities, corrective actions, and emerging risks
Conduct ad hoc analytics and independent risk assessments
Monitor regulatory and industry developments and identify potential threats and opportunities
Lead and inspire managers and analysts, including hiring, training, development, and performance assessment

Requirements

What you’ll need

7+ years of experience in credit risk management
In-depth understanding of consumer and commercial businesses, the credit lifecycle, underwriting strategies, and credit metrics and processes
Demonstrated people leadership skills and a track record of independently driving strategies and making sound decisions
Strong analytical skills and an innovative approach to solving practical and theoretical problems
Intellectual curiosity and adaptability in a multifaceted environment
Ability to reinvent processes and infrastructure
Ability to build strong working relationships, operate effectively in large cross-functional teams, and influence colleagues to drive change
Excellent written and verbal communication skills
Ability to synthesize key points and influence decision-making
Ability to excel in dynamic, high-pressure environments, navigate ambiguity, and prioritize based on business impact
Ability to communicate and interact effectively with all levels of the organization and external partners
Ability to assess internal and external factors and develop appropriate business and risk management strategies
Successful completion of a background verification check, subject to applicable laws and regulations

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities