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Director, Digital Portfolio Management
American Express. Lead execution of GREWE’s digital workplace technology portfolio from strategic planning through implementation, operational readiness, adoption, and ongoing lifecycle management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading enterprise digital transformation and portfolio management, with a strong focus on governance frameworks, strategic planning, and cross-functional collaboration. Proven ability to influence stakeholders and drive alignment while managing complex initiatives and technology portfolios.
Highest-signal resume keywords
Digital Transformation LeadershipPortfolio ManagementSaaS Portfolio Lifecycle ManagementExecutive Communication SkillsCross-Functional Initiative Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital TransformationPortfolio GovernanceInvestment PlanningVendor ManagementBusiness Case DevelopmentOperational GovernanceStrategic Problem-SolvingAnalytical SkillsFinancial Planning
Soft Skills
Relationship ManagementNegotiation SkillsFacilitation Skills
Tools & Technologies
Microsoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft ProjectMicrosoft TeamsSharePoint
Industry Keywords
Enterprise TechnologyDigital WorkplaceCross-Functional InitiativesStakeholder Engagement
About the role
Key responsibilities & impact- Lead execution of GREWE’s digital workplace technology portfolio from strategic planning through implementation, operational readiness, adoption, and ongoing lifecycle management
- Establish portfolio governance frameworks, delivery plans, milestone tracking, dependency management, executive reporting, portfolio dashboards, and risk governance
- Coordinate cross-functional workstreams across GREWE, Enterprise Technology, Global Supply Management, Digital Workplace, Capabilities, Finance, Legal, and external technology partners
- Partner with the Global Digital Workplace Experience Strategy Manager to translate strategic roadmaps into executable portfolio plans
- Coordinate annual planning, investment prioritization, funding approvals, resource allocation, and quarterly portfolio reviews
- Monitor portfolio performance and recommend roadmap adjustments as priorities, funding, sequencing, or resources evolve
- Coordinate product evaluations, vendor demonstrations, stakeholder workshops, scorecards, business cases, and executive recommendations
- Lead implementation planning, deployment readiness, testing, user acceptance, operational transition, training coordination, adoption, and operational handoff
- Evolve GREWE’s Digital Transformation Operating Model through repeatable frameworks, templates, standards, playbooks, and governance processes
- Present to GREWE leadership and executive steering committees on portfolio health, investment recommendations, delivery risks, and roadmap priorities
- Serve as primary business relationship owner for GREWE’s strategic workplace technology portfolio and external solution providers
- Build partnerships across GREWE, Enterprise Technology, Digital Workplace, Global Supply Management, Capabilities, Finance, Legal, and external implementation partners
- Establish ownership, accountability, governance, and communication across stakeholders supporting the digital portfolio
Requirements
What you’ll need- University/Bachelor’s Degree
- 10+ years’ progressive experience leading enterprise digital transformation, portfolio management, technology strategy execution, or complex cross-functional initiatives
- 5+ years of people leadership experience is required
- Demonstrated success leading enterprise SaaS portfolios from evaluation and investment planning through implementation, adoption, and ongoing lifecycle management
- Experience establishing portfolio governance, investment planning, annual planning processes, funding models, and executive decision-making frameworks
- Experience managing enterprise technology evaluations, vendor selection, business cases, product onboarding, and operational governance
- Proven ability to lead complex cross-functional initiatives involving business stakeholders, technology organizations, and third-party vendors
- Exceptional executive communication, facilitation, presentation, negotiation, and relationship management skills
- Demonstrated ability to influence senior leaders and drive organizational alignment without direct authority
- Strong analytical, organizational, financial planning, and strategic problem-solving skills
- Advanced proficiency with Microsoft PowerPoint, Excel, Word, Microsoft Project, Microsoft Teams, and SharePoint
- Travel less than 10%, including domestic and international travel
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Benefits
Comp & perks- Bonus incentives
- Equity (if applicable)
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Competitive base salaries