Director, Digital Product Management – API Gateways, Managed File Transfer, Agentic Platforms – Enterprise Architecture

American Express

. Set the vision and product strategy and own the multi-year roadmap for API Gateway, MFT, and Agentic AI .

Posted 10/15/2026full-timePhoenix • Arizona • United StatesLead💰 $144,250 - $256,250 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudCyber Security

About the role

Key responsibilities & impact

Set the vision and product strategy and own the multi-year roadmap for API Gateway, MFT, and Agentic AI
Guide secure interactions across APIs, events, files, services, partners, and AI agents while supporting cloud-native, event-driven, and zero-trust approaches
Define product needs for agent-to-agent and agent-to-system communication, orchestration, state management, observability, guardrails, and governance
Apply AI and intelligent automation to improve onboarding, operations, self-service, anomaly detection, insights, workflows, and product decisions
Modernize API and file-transfer experiences through improved discovery, onboarding, traffic management, identity, policy enforcement, secure data movement, encryption, automation, observability, and self-service
Turn strategy into priorities and investments that improve adoption, reliability, speed, scalability, cost efficiency, developer and user experience, and risk reduction
Partner with Engineering, Cybersecurity, Risk, and Compliance to strengthen identity, data protection, access, reliability, agent governance, and regulatory compliance
Work across Engineering, Architecture, Infrastructure, Operations, AI/ML, Risk, Compliance, and business teams to align priorities, resolve trade-offs, and accelerate outcomes
Communicate priorities, risks, and outcomes to senior leaders and partners while coaching product professionals and building strong product practices

Requirements

What you’ll need

Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred
8+ years of product management, technology product leadership, platform strategy, or related experience, including ownership of complex products or platforms
Proven ability to define and deliver multi-year product strategies, roadmaps, priorities, and outcomes
Experience managing technology products that serve developers, applications, business teams, partners at scale
Sufficient proficiency to partner effectively with Engineering and Architecture on cloud, integration, security, reliability, automation, and platform modernization
Experience using customer insights, product data, and business priorities to make decisions, simplify experiences, and improve adoption
Exposure to AI, intelligent automation, or new technologies and the ability to translate them into practical product opportunities
Strong collaboration, influencing, communication, analytical, and problem-solving skills, including aligning with diverse teams and communicating with senior leaders
Experience working across Engineering, Cybersecurity, Risk, Compliance, Operations, and business teams to deliver secure and resilient technology products
Experience leading, mentoring, and developing product professionals and applying Agile/Lean practices to improve delivery
Product leadership experience with API Gateway, API management, MFT, middleware, data movement, or developer platforms at scale
Knowledge of API management capabilities and technologies, including traffic control, authentication, authorization, policy enforcement, rate limiting, and platforms such as Apigee, Kong, or AWS API Gateway
Knowledge of secure file-transfer capabilities, including encryption, orchestration, and protocols such as SFTP, FTPS, HTTPS, S3, GCS or AS2
Experience with agentic AI, autonomous workflows, agent-to-agent or agent-to-system communication, orchestration, guardrails, governance, and observability
Experience modernizing core platforms through cloud, automation, self-service, APIs, event-driven architecture, or zero-trust approaches
Experience in financial services or another highly regulated industry

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Equity (if applicable)