Director, Executive Recruitment

American Express

. Lead internal and external executive recruitment across Enterprise Technology Services and Global Servicing, overseeing complex VP-level searches from requirements and market mapping through sourcing, assessment, selection and offer.

Posted 10/30/2026full-timeNew York City • New York • United StatesLead💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in executive recruitment and talent acquisition, particularly for Vice President-level and above roles, with a strong focus on technology, digital, and AI sectors. Proven ability to build relationships with senior executives and manage complex hiring processes while ensuring compliance and governance.

Highest-signal resume keywords

Executive RecruitmentTalent AcquisitionMarket MappingExecutive SourcingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Executive SearchAssessmentSelectionRecruitment GovernanceConfidentiality ComplianceCandidate Quality MonitoringOperational Challenge ResolutionProactive SourcingTalent Pipeline DevelopmentHiring Outcome Analysis

Soft Skills

Relationship BuildingInfluencing DecisionsAnalytical JudgmentCommunicationDiscretion

Tools & Technologies

Recruitment ToolsTalent Acquisition Technology

Industry Keywords

Executive Talent MarketsGlobal OrganizationDigital LeadershipAI LeadershipCybersecurity LeadershipCustomer Servicing LeadershipOperations Leadership

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead internal and external executive recruitment across Enterprise Technology Services and Global Servicing, overseeing complex VP-level searches from requirements and market mapping through sourcing, assessment, selection and offer.
Build and develop a high-performing team, establishing priorities, delivery expectations and accountability for recruitment performance.
Monitor search progress, hiring outcomes, candidate quality and stakeholder satisfaction, addressing delivery risks and operational challenges.
Ensure recruitment governance, candidate assessment standards, confidentiality and compliance with applicable policies and regulatory requirements.
Build relationships with senior business leaders and Colleague Strategic Partners, advising on executive talent markets, candidate availability and recruitment decisions.
Translate business priorities and future leadership requirements into executive search approaches.
Partner on executive assessment, selection, compensation and onboarding considerations.
Provide market intelligence, competitor insights and external benchmarking for executive hiring and long-term talent planning.
Develop proactive sourcing approaches and executive talent pipelines across technology, digital, AI, cybersecurity, customer servicing, operations and other leadership capabilities.
Manage relationships with prospective executive talent, external networks and retained search partners.
Improve sourcing effectiveness, recruitment processes and cross-market delivery with the wider Talent Acquisition function.
Contribute executive recruitment insights to Talent Acquisition modernization initiatives and support adoption of recruitment tools, technology and ways of working.

Requirements

What you’ll need

10+ years of experience in executive recruitment, Talent Acquisition or executive search, including significant experience recruiting Vice President-level and above talent.
Proven track record of managing complex executive searches within a global organization or leading executive search firm.
Strong understanding of executive talent markets, particularly across technology, digital, AI and other specialist leadership disciplines.
Demonstrated ability to build trusted relationships with senior executives and influence complex hiring decisions.
Experience leading recruitment teams, managing search portfolios and delivering high-quality hiring outcomes.
Strong expertise in executive sourcing, market mapping, assessment, selection and retained search partnerships.
Excellent communication, analytical judgment and discretion when managing confidential executive searches and senior stakeholders.
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Equity, if applicable