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American Express

Director, GMS International Compliance – EMEA

American Express

. Lead the second-line Compliance program for GMS in EMEA, ensuring regulatory compliance risks are identified, assessed, monitored, controlled and escalated appropriately .

Posted 10/9/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Compliance Risk Management, with a strong focus on regulatory requirements relevant to merchant acquiring and payments. Proven ability to lead cross-regional compliance initiatives, drive strategic oversight, and effectively communicate complex compliance topics to senior leadership.

Highest-signal resume keywords
Compliance Risk ManagementRegulatory RequirementsFinancial Crimes ComplianceLeadership and Relationship ManagementRisk Assessment and Mitigation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Compliance Risk AssessmentRisk IdentificationIssue ResolutionRegulatory Change ManagementGovernance EnhancementsData Privacy ComplianceAnti-Money LaunderingSanctions ComplianceBusiness Conduct RegulationsPayments Regulations
Soft Skills
LeadershipCollaborationCommunicationRelationship ManagementInfluencing Stakeholders
Certifications & Qualifications
Compliance QualificationLegal Qualification
Industry Keywords
Merchant AcquiringPaymentsCompliance ProgramRegulatory ComplianceMatrixed Organisation

About the role

Key responsibilities & impact
  • Lead the second-line Compliance program for GMS in EMEA, ensuring regulatory compliance risks are identified, assessed, monitored, controlled and escalated appropriately
  • Develop and implement a strategic risk assessment, monitoring and oversight framework for GMS International, with particular focus on EMEA
  • Drive consistency across international markets where common standards, methodologies or governance are required
  • Provide effective challenge and oversight of GMS risk reduction and mitigation activities
  • Act as a point of escalation for GMS Line of Business Compliance regional teams and stakeholders
  • Lead strategic Financial Crimes initiatives, including cross-regional projects, regulatory change programmes, issue management, remediation and governance enhancements
  • Lead or coordinate selected GMS International Compliance initiatives, including Compliance Risk Assessments, Risk and Control Self Assessments and governance enhancements
  • Provide oversight and challenge on Financial Crimes Compliance risks impacting GMS International
  • Communicate program status, strategic initiatives, risks, issues and key metrics to senior leadership and governance forums
  • Collaborate with General Counsel Office, Legal Entity Compliance Officers, Global Financial Crimes Compliance, Global Privacy Office, GMS Control Management, Internal Audit, GMS business teams and regional Compliance teams
  • Provide Compliance input on centrally managed GMS policies, products, capabilities, processes and controls
  • Drive cross-market issue management, including oversight, escalation and reporting of compliance risks, regulatory developments, control weaknesses and remediation plans
  • Identify opportunities to simplify, standardise and strengthen compliance risk management practices
  • Maintain working knowledge of applicable laws, regulations and Company policies

Requirements

What you’ll need
  • Demonstrated experience leading a Compliance Risk Management and oversight program across multiple markets in large, complex, matrixed organisations
  • Strong understanding of regulatory requirements relevant to merchant acquiring and payments, including Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Demonstrated Compliance expertise in risk assessment, risk identification and articulation, issue resolution, and escalation to senior management and relevant company risk management forums
  • Proven ability to set the agenda on complex, evolving legal and regulatory requirements, provide effective challenge, question assumptions and critically assess information
  • Strong leadership, relationship management and collaboration skills, with the ability to build trusted relationships and influence stakeholders at all levels across a matrixed international organisation
  • Outstanding communication skills, with the ability to communicate complex topics clearly and effectively to senior leaders and governance forums
  • Knowledge of merchant acquiring, alternative and emerging payment models, and associated regulatory compliance risks
  • Experienced people leader with the ability to drive results in changing and ambiguous situations
  • University degree required
  • Compliance, Legal or related professional qualification preferred
  • Fluency in English required
  • Employment eligibility to work with American Express in the UK is required; the company will not pursue visa sponsorship
  • Successful completion of a background verification check required

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities