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Director – Next Gen B2B Supplier Platform
American Express. Own the vision and strategy for the next-generation B2B supplier platform and define a multi-year roadmap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on B2B payments and platform development, leveraging strong technical fluency and leadership skills to drive cross-functional initiatives and deliver scalable technology solutions. Proven ability to translate customer insights into effective product strategies while fostering high-performing teams.
Highest-signal resume keywords
Product Management ExperienceB2B Payments ExpertiseAPI DevelopmentCross-Functional LeadershipCustomer Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyMVP DevelopmentOKRsKPIsDomain ArchitecturePlatform ServicesInvestment PrioritizationTechnical FluencyProduct JudgmentContinuous Improvement
Soft Skills
Exceptional CommunicationInfluencing SkillsTeam MentalityMotivated Self-StarterPositive Attitude
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
B2B Supplier PlatformFinancial ServicesSupplier OnboardingMarketplace ProductsProduct LifecycleAI and GenAI
About the role
Key responsibilities & impact- Own the vision and strategy for the next-generation B2B supplier platform and define a multi-year roadmap
- Build scalable platform capabilities across supplier onboarding, enhanced remittance, B2B pricing, APIs, and other foundational domains
- Lead product discovery, concept development, prioritization, and strategic investment decisions
- Translate customer and business problems into product requirements, MVPs, OKRs, KPIs, and investment priorities
- Lead cross-functional partners across GMNS, GCS, Engineering, Risk, Legal, Compliance, and other enterprise teams from idea through launch and scale
- Structure and lead team-wide processes, communications, and continuous improvement
- Build and develop a high-performing product team and establish effective operating mechanisms
- Champion AI and GenAI across the product lifecycle and embed intelligent capabilities into supplier experiences, APIs, and platform services
- Introduce approaches that improve speed, quality, customer outcomes, and product-building effectiveness
Requirements
What you’ll need- 7+ years of product management experience, with demonstrated experience leading complex technology products or platforms; B2B payments or financial services experience strongly valued
- Strong technical fluency, including experience working with APIs, platform services, domain architecture, and engineering teams
- Demonstrated people leadership experience, including developing product talent and building high-performing teams
- Proven ability to translate customer problems, market opportunities, and business priorities into compelling product strategies and scalable technology capabilities
- Strong product judgment and demonstrated ability to make difficult prioritization and investment decisions in environments with competing priorities and constrained capacity
- Experience leading large-scale, cross-functional initiatives in a highly matrixed organization
- Strong customer orientation with experience using customer, market, competitive, and quantitative insights to inform product decisions
- Exceptional communication and influencing skills, with the ability to create clarity, build alignment, and drive decisions across technical, business, and executive audiences
- Track record of challenging established approaches and driving meaningful product, process, or organizational improvement
- Highly motivated self-starter with a sense of urgency, positive attitude, and the ability to excel in a fast paced and dynamic environment
- Embodies a "team" mentality in all that you do, with a proven ability to take ownership for progressing project delivery
- Bachelor's degree in business, computer science, engineering, or a related field is preferred; master's degree is a plus
- Experience building B2B payments, supplier, network, marketplace, or platform products
- Experience taking new platform capabilities from concept through launch and scale
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Equity (if applicable)