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Director of Engineering – Payments
American Express. Lead multiple engineering teams—typically three to five—developing, operating and evolving critical capabilities within the next-generation payments platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading engineering teams to deliver high-performance, resilient payment systems while effectively translating business strategies into technical roadmaps. Proficient in cloud-native architecture, distributed systems, and modern software engineering practices to enhance operational effectiveness.
Highest-signal resume keywords
Cloud-Native ArchitectureDistributed SystemsEngineering LeadershipAgile and DevOps PracticesPerformance Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaGoNode.jsLinuxKubernetesMicroservices ArchitectureAutomationEvidence-Based Performance MeasuresPayments ExperienceAI Application in Engineering
Soft Skills
Excellent CommunicationStakeholder InfluencingNegotiation SkillsLeadership DevelopmentOrganisational Performance Accountability
Tools & Technologies
CI/CDObservability ToolsIncident Response SystemsHigh-Throughput SystemsLow-Latency Systems
Industry Keywords
Payments PlatformDistributed Transaction-ProcessingService ResilienceOperational EffectivenessProduction Readiness
Tech Stack
Tools & technologiesCloudCyber SecurityDistributed SystemsJavaJavaScriptKubernetesLinuxMicroservicesNode.jsNoSQLGo
About the role
Key responsibilities & impact- Lead multiple engineering teams—typically three to five—developing, operating and evolving critical capabilities within the next-generation payments platform
- Own engineering outcomes for critical distributed transaction-processing and payment capabilities
- Translate business and product strategy into engineering priorities, investment choices and technology roadmaps
- Account for platform economics and engineering investment while protecting payment controls and service resilience
- Make trade-offs among speed to market, scalability, resilience, regulatory obligations, technical debt and long-term cost of ownership
- Own engineering performance and operational effectiveness across high-throughput, low-latency and highly available payment systems
- Partner with architects, distinguished/principal engineers and engineering leaders on platform architecture and technology strategy
- Champion cloud-native architecture, distributed systems, observability, automated testing, CI/CD, DevOps, resilience engineering and performance engineering
- Lead engineering execution across multiple teams and establish measurable delivery and operational performance standards
- Maintain production readiness and operational outcomes, including availability, performance, observability, recoverability, incident response and prevention of recurring failures
- Identify and resolve technology, delivery and organisational risks across teams and functions
- Attract, retain and develop diverse, high-performing engineering talent
- Lead through engineering managers and senior technical leaders, establishing accountability and delegating decisions
- Shape team structures, ownership boundaries, technical capabilities and delivery capacity
- Partner with business and technology leaders, product owners, architects, operations, cybersecurity, risk and other stakeholders
- Communicate complex technology decisions, trade-offs, delivery challenges and risks to senior leadership
Requirements
What you’ll need- Computer Science degree or equivalent practical experience, with at least 10 years of relevant professional experience
- Experience delivering and operating large-scale enterprise platforms, including highly available, resilient, secure and low-latency distributed systems in demanding production environments
- Strong understanding of cloud-native and distributed engineering, including service-oriented or microservices architectures, Linux and Kubernetes
- Experience with Java, Go, Node.js or distributed/NoSQL technologies is beneficial; exact stack alignment is not required
- Experience leading multiple engineering teams through engineering managers and senior technical leaders, with clear accountability for organisational performance and leadership development
- Experience improving engineering delivery and operations through modern software engineering, agile and DevOps practices, automation and evidence-based performance measures
- Experience leading significant technology, business or organisational change while navigating ambiguity, dependencies and competing priorities
- Excellent written and verbal communication, executive presentation, stakeholder influencing and negotiation skills
- Specific payments experience is preferred but not mandatory
- Experience applying AI responsibly to improve engineering effectiveness is desirable
- Employment eligibility to work with American Express in the UK is required; the company will not pursue visa sponsorship for these positions
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities