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Director, Privacy Operations – Integration
American Express. Lead, develop, and manage a team of privacy SMEs across multiple regions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading privacy governance, risk management, and compliance initiatives within complex organizations, particularly in the financial services sector. Proven ability to collaborate with cross-functional teams to operationalize privacy requirements and enhance governance frameworks.
Highest-signal resume keywords
Privacy GovernanceRisk ManagementCompliance ProgramsStakeholder InfluenceTeam Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Privacy Risk AssessmentEnterprise Privacy ManagementRegulatory ComplianceProcess ImprovementPrivacy Standards ImplementationGovernance Framework DevelopmentData PrivacyAudit ReadinessPrivacy-by-DesignCross-Border Data Transfers
Soft Skills
Excellent CommunicationOrganizational SkillsInitiativeAccountabilityCollaboration
Certifications & Qualifications
IAPP Certification
Industry Keywords
Financial ServicesRegulated IndustryEnterprise-Scale ProgramsMatrixed EnvironmentThird-Party Lifecycle Management
About the role
Key responsibilities & impact- Lead, develop, and manage a team of privacy SMEs across multiple regions
- Identify, assess, mitigate, and escalate privacy risks across business units and strategic initiatives
- Partner with second and third lines of defense to align controls and audit readiness
- Advise business, technology, risk, and control stakeholders and drive privacy-by-design outcomes
- Own and enhance enterprise privacy processes, governance frameworks, and operating procedures
- Lead privacy governance activities including issue management, exception management, reporting, and regulatory readiness
- Drive implementation and operationalization of privacy requirements, standards, controls, and risk-management practices
- Partner with Technology, product, data, and engineering teams to embed privacy into technology delivery, platform design, data use, and operations
- Support privacy risk management across product development, AI, third parties, cross-border transfers, regulatory exams, effective challenge, and audits
- Collaborate with Enterprise Data Management, Infosec, GCO, and Third-Party Lifecycle Management teams
- Provide first-line privacy subject matter expertise, advisory, guidance, and consulting services
Requirements
What you’ll need- Bachelor’s degree in Business, Management, or a related field
- 8+ years of experience in privacy, risk management, compliance, governance, or related disciplines, including leadership responsibility for enterprise-scale programs
- Experience designing, implementing, or managing enterprise privacy, risk, compliance, or governance programs within a complex organization
- Experience leading large-scale process improvements and driving adoption across a highly matrixed environment
- Experience operating within a regulated industry and partnering across first, second, and third lines of defense
- Experience partnering with technology, product, data, or engineering teams to operationalize privacy, risk, or compliance requirements within complex technology environments
- Strong knowledge and experience enhancing privacy-related processes for a financial services company
- Significant banking or regulated payments experience preferred
- Industry credentials such as IAPP preferred
- Employment eligibility to work with American Express in the UK; visa sponsorship will not be pursued
- Excellent communication, organization, initiative, accountability, resiliency, stakeholder influence, collaboration, and team-management abilities