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American Express

Director – Software Engineering

American Express

. Lead multiple transformational product engineering teams across enterprise applications, components, APIs, and platforms .

Posted 9/22/2026full-timePhoenix • Arizona • United StatesLead💰 $144,250 - $256,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solution architecture, platform design, and enterprise software engineering, with a strong focus on delivering scalable, reliable, and secure systems. Proven ability to lead engineering teams, manage complex programs, and communicate effectively with stakeholders.

Highest-signal resume keywords
Solution ArchitectureEnterprise-Grade Software DevelopmentCI/CD and DevOpsMicroservices and Cloud-Native ArchitecturesStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Software EngineeringArchitecture DesignAPI DevelopmentPerformance OptimizationAutomated TestingContainerizationMicroservicesCloud PlatformsJavaReact
Soft Skills
CommunicationLeadershipCollaborationMentoringProblem-Solving
Tools & Technologies
DockerKubernetesKafkaElasticPostgreSQLSalesforce
Industry Keywords
Enterprise ApplicationsTechnical DebtOperational ExcellenceScalabilityResilience

Tech Stack

Tools & technologies
CloudDockerJavaKafkaKubernetesMicroservicesPostgresReactGo

About the role

Key responsibilities & impact
  • Lead multiple transformational product engineering teams across enterprise applications, components, APIs, and platforms
  • Provide hands-on technical leadership in solution architecture, platform design, and software product design
  • Establish engineering priorities aligned with product, technology, and business strategy
  • Modernize and transform applications and platforms while driving enterprise innovation
  • Define technical strategy, architecture, and modernization priorities with senior engineers and architects
  • Guide decisions on architecture, technical debt, platform investments, build-versus-buy, scalability, performance, and emerging technologies
  • Balance near-term delivery with long-term platform health, maintainability, scalability, resilience, and technical investment
  • Own delivery across a portfolio of engineering initiatives, including schedules, releases, budgets, dependencies, risks, and quality
  • Establish engineering metrics for delivery, quality, reliability, security, performance, and developer effectiveness
  • Ensure software quality, testing, observability, resilience, security, CI/CD, DevOps, automation, and operational excellence
  • Prevent, diagnose, and resolve system outages and complex production issues
  • Recruit, develop, coach, mentor, and retain engineering talent and leaders
  • Foster a culture of accountability, collaboration, innovation, inclusion, ownership, and continuous improvement
  • Partner with Product, Architecture, Design, Data, business units, and technology organizations on complex enterprise initiatives
  • Communicate technical strategies, tradeoffs, risks, and recommendations to senior stakeholders

Requirements

What you’ll need
  • Bachelor’s degree in computer science, Software Engineering, Information Systems, Engineering, or a related discipline, or equivalent practical experience
  • 8–10+ years of software engineering experience, including architecture, design, engineering, and implementation experience within complex enterprise environments and recent experience leading engineering teams
  • Demonstrated recent hands-on experience designing, engineering, and successfully implementing enterprise-grade software products and platforms
  • Expert-level solution architecture skills
  • Experience building scalable, reliable, secure, performant, and maintainable software systems
  • Ability to translate business requirements into high-quality production software and measurable business outcomes
  • Experience developing enterprise-grade APIs and modern distributed and microservices-based architectures
  • Hands-on experience with CI/CD, DevOps, containers, microservices, cloud-native architectures, observability, security, and automated testing
  • Recent engineering experience with One App, React, Go, Java, Docker, Kubernetes, Kafka, Elastic, and PostgreSQL
  • Experience with cloud platforms and complex enterprise cloud environments
  • Ability to optimize enterprise software performance, reliability, and scalability
  • Experience managing complex programs involving multiple engineering teams, systems, platforms, and organizational dependencies
  • Excellent communication and executive stakeholder-management skills
  • Ability to operate effectively amid ambiguity, competing priorities, and organizational complexity
  • Experience with Salesforce or other relevant enterprise platforms
  • Experience operating large-scale, highly available, and/or regulated technology platforms

Benefits

Comp & perks
  • Annual bonus
  • Equity (if applicable)
  • Benefits